Hi;

Installed a TVS50 a now new customer bought on the internet. Set dip switchs to 
"normal" position after setup. Tried to delete the "good am-pm" prompts and company 
name prompt and the system freaked out and played greeting to mbox 112 as the main 
greeting. Unpluged the system, restarted, it went back to playing "good am-pm, company 
greeting prompts. I created a customer menu where the customer can record the whole 
company greeting instead of having to change user prompts. How do I delete the prompts 
instead of recording silence and having them "stick" if the system loses power?

Thanks,
Rudy

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