Hi Guys, Thanks for all the feedback !
One good thing is the 911 center is county based, so I don't have those problems to deal with. The PD is only using POTTS lines so taping into the CO looks like the best solution for now. The system is being installed into a new municipal building, so the TD500 will be set up as different groups. Municipal dept, Judge & Clerk office, Mayors office & Clerks, Town garage dept., and of course the PD. The Chief is the only one who wants all 8 CO's recorded, so is sounds to me like I should be able to obtain a PC based digital recording unit with 8 ports to do the job. The argument I see is either tapping the station side vs. tapping the CO directly. The PD will have 12 extensions, tapping the station side may not be practical due to the fact that calls may be transferred from the call taker to an officer, then transferred again to a detective or LT. What do you Guys think ?? Wolfgang NTC -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Charles P. Sent: Tuesday, July 16, 2002 21:09 To: Dave Phelps; [EMAIL PROTECTED] Subject: KX-T: Re: Re: Re: Re: Recording Multi Lines > > I don't agree. Station side would be preferred. > > Recording from the trunk side can be difficult when you are using PRI or T1. > Also, if you record from the CO lines, then you have to have some special > procedure to use a non-recorded line, be it a separate line, separate trunk > group, etc. Trunk-wise, its rather wasteful. Some people will always use > non-recorded lines, which ties them up also. > Possibly, my thinking goes back a few years, evolving from the huge MagnaSync and Dictaphone reel to reel units. The small town pd's were concerned with recording calls only on their main incoming lines -- perhaps 4 to 8 lines. Someone getting TD500 might be dealing with a few more lines and extensions than a small department would have. If it's T1 or PRI going right into the pbx, then they might be stuck. > Its much easier to identify recorded phones vs non-recorded phones. > > OTOH, since the OP is asking about a digital Panasonic, he'll either be > forced to record trunk side or use the handset taps. Between those two > choices, I think I would choose trunk side. To be sure, they will have to do > a cost analysis of the extra cost of non-recorded trunks vs rejacking all > the station locations that will be recorded with dual jacks, and possibly > running new cable if there aren't any spare pairs. A lot probably depends on > the size of the PD. Cost wise, recording the trunks should be far less than dedicating a record channel to each extension. Identifying who placed or received the call is usually less important than the content. You could correlate the smdr with the recordings if you needed to id extensions or operators. It would make sense for one of the recorder manufacturers to be able to connect the smdr to the recorder so the call data could be displayed with the voice data. They might already do this on some of the pc based recorders (wishful thinking)? They may want the ability to have instant replay at an operator's desk - this could be done with a unit dedicated for that purpose. I've seen units made with a certain number of minutes being digitally recorded, and the most recent activity available for instant playback. If it was a 911 call center they would probably want something different all together. Thinking out loud, Charles _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
