Greetings: I have created a UCD that ques to DISA, plays OGM (your call is important, and will be answered by the next available representative) and then terminates to the first available extension. It works very well except for the fact that I can not transfer a call into the UCD - I can only place a caller into it from a DIL arrangement. How can I transfer a caller to a UCD?
I'm also having trouble with the next step, where the caller is given the option (from the OGM) to leave a voice mail. Can anyone point me in the right direction? TIA, Bill Rakowitz P.O. Box 329 Tel: (361) 771-3334 Ganado, TX 77962 Fax: (361) 771-2180 Email: [EMAIL PROTECTED] http://www.ykc.com multipart/related multipart/alternative text/plain (text body -- kept) text/html image/gif _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
