On Thu, Jan 24, 2002 at 03:36:42AM -0500, [EMAIL PROTECTED] wrote: > I have read the list long enough to know that Able has made many > customers happy, but like any dealer some installs and Internet > sales go great and some don't.
My experience with them was somewhere between the two extremes. I got exactly what I needed from a hardware perspective, but zero help in debugging my ISDN issues. A sympathetic return call that was essentially "we don't know" would be better than tens of unreturned phone calls for support that I made. I did finally extract one faxed product app note from Ablecomm. By that point I was pretty seriously PO'd about their customer service. I was ultimately able to figure out what was going on with my ISDN BRI lines, through my own testing and multiple re-readings of the manuals, along with a lot of time spent with some cisco ISDN gear. -Kurt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
