Hi Randy, Thanks for your help. Are you saying you break up the PRI 30 channels into 2 trunk groups ? eg. ch 1 to 8 is trk grp 1 and ch 9 to 30 is trk grp 2. Call to the operator always come in only on ch 1 to 8, but the telecom here don't work this way. They can select any free ch and call to the operator DDI number. That is what I understand about the trunk group. Could you example more about the trunk group if I have miss out some thing. Thanks.
Rgs, John >John, > >We have 2 ISDN trunk groups in our office on a TD500, and there are many DID >numbers. For the operator to be able to hear that there are more calls >comming in, you just need to turn on Call Waiting. > >rd > >----- Original Message ----- >From: John@ACS <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Friday, January 11, 2002 2:35 AM >Subject: KX-T: Operator call > > >Hi, > Using ISDN DDI to call operator on a TD500. How can all next calls be >configured in the way that the operator can select the next call and pull >the current call on hold ? Thanks in advance. > >Best regards, > >John > > > >multipart/alternative > text/plain (text body -- kept) > text/html >_________________________________________________________________ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt