Gary; I've noticed that ebay and Amazon shopping are setting a new standard for speed of service in specialty retail. This is all happening at great cost to small shops and brick-and-morter businesses. I don't think you have been unreasonable, and would like you to hang on here, but Steve is complaining about a very real problem that he has (had) to deal with. Email often exaggerates the speed and intensity of our feelings, and I think that has happened here. Peter Done. I'm out. Gary Wold
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