"Pierre" wrote > Whoa!!! Was this neccesary? Steve, do you think it is really unfair or > unreasonable that somebody ordered, paid and kept his side of the bargain > and for 21 days he gets no response?
I'm guessing that about one more comment like this is going to be all it takes for Steve Glover to say to himself "Why the hell am I doing this? I have 12 jobs going in my "real" day job as a contractor, I'm spending what spare time (NOT) that I have on organizing the Gathering, and I keep getting beat up over shipping plans that I have no control over, and people expect me to have everything from wing skins to control sticks in stock, crated up, and ready to ship tomorrow!". This is not Van's Aircraft we are dealing with. Rand Robinson essentially closed their doors many years ago, and if you want to see a total lack of service, consider that paradigm...communications was essentially one way via fax machine! Delivery of plans well into the months was the norm. We had to assure overseas customers to "Trust us...put a money order (credit cards not accepted) in the mail (including shipping cost, which was a total guess), and address it to Rand Robinson with all necessary information to register the plane, and wait a few months...the plans will come out of the blue some day!!" Almost all parts were either non-existent or built by do-gooders in the community who learned from the "community" Newsletter that a big gap existed and needed to be filled. We are lucky to have ANYBODY making KR parts for us, and especially wing skins for the new airfoil (that is something RR would never have even considered). If we keep up this Glover-beating, NOBODY will be buying KR parts or plans no matter how long you have to wait on them! Let's face it...KR builders are the world's cheapest aircraft builders by definition. You don't go into the KR business with any hope of making a profit...you do it to support other builders. Oscar's example of selling Pietenpol fittings as a service to other builders was a perfect example of that. Please put an end to this thread if you have nothing positive to add. If you haven't walked in Steve's shoes...give it some thought, please... Mark Langford ML at N56ML.com website at http://www.N56ML.com --------------------------------------------------------
