Hello Jonathan, thank you for the instructions. I tried that, and got the following:
==> /var/log/koha/librarym21/api-error.log <== ==> /var/log/koha/librarym21/indexer-error.log <== 20231113 22:31:12 librarym21-koha-indexer: client (pid 1121) killed by signal 15, stopping ==> /var/log/koha/librarym21/indexer-output.log <== ==> /var/log/koha/librarym21/intranet-error.log <== ==> /var/log/koha/librarym21/opac-error.log <== [Tue Nov 14 15:11:31.794489 2023] [cgi:error] [pid 44770] [client 10.1.1.203:55927] AH01215: Use of uninitialized value $hits in numeric eq (==) at /usr/share/koha/opac/cgi-bin/opac/opac-search.pl line 612.: /usr/share/koha/opac/cgi-bin/opac/opac-search.pl, referer: http://10.1.3.174:8081/cgi-bin/koha/opac-page.pl?page_id=15 [Tue Nov 14 15:11:31.837702 2023] [cgi:error] [pid 44770] [client 10.1.1.203:55927] AH01215: Use of uninitialized value $times in subtraction (-) at /usr/share/koha/lib/C4/Search.pm line 1714.: /usr/share/koha/opac/cgi-bin/opac/opac-search.pl, referer: http://10.1.3.174:8081/cgi-bin/koha/opac-page.pl?page_id=15 ==> /var/log/koha/librarym21/plack-api-error.log <== ==> /var/log/koha/librarym21/plack-error.log <== Template process failed: undef error - DBIC result _type isn't of the _type Category at /usr/share/koha/intranet/htdocs/intranet-tmpl/prog/en/includes/patron-title.inc line 6. 2023/11/15-11:14:03 Received QUIT. Running a graceful shutdown Sending children hup signal 2023/11/15-11:14:04 Worker processes cleaned up 2023/11/15-11:14:04 Server closing! Process Backgrounded 2023/11/15-11:14:04 Starman::Server (type Net::Server::PreFork) starting! pid(98759) Binding to UNIX socket file "/var/run/koha/librarym21/plack.sock" Setting gid to "1003 1003" Setting uid to "1003" ==> /var/log/koha/librarym21/plack-intranet-error.log <== [2023/11/15 10:17:26] [WARN] Use of uninitialized value $interface in concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122. [2023/11/15 10:17:26] [WARN] Use of uninitialized value $theme in concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122. [2023/11/15 10:17:39] [WARN] Use of uninitialized value $interface in concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122. [2023/11/15 10:17:39] [WARN] Use of uninitialized value $theme in concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122. [2023/11/15 10:47:10] [WARN] Use of uninitialized value $interface in concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122. [2023/11/15 10:47:10] [WARN] Use of uninitialized value $theme in concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122. [2023/11/15 11:07:30] [WARN] Use of uninitialized value $interface in concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122. [2023/11/15 11:07:30] [WARN] Use of uninitialized value $theme in concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122. [2023/11/15 11:12:10] [WARN] Use of uninitialized value $interface in concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122. [2023/11/15 11:12:10] [WARN] Use of uninitialized value $theme in concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122. ==> /var/log/koha/librarym21/plack.log <== 10.1.1.203 - - [15/Nov/2023:11:12:05 +0100] "GET /intranet/tools/ tools-home.pl HTTP/1.1" 200 57551 " http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl"; "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0" 10.1.1.203 - - [15/Nov/2023:11:12:10 +0100] "GET errors/500.pl HTTP/1.1" 500 52483 "http://10.1.3.174:8080/cgi-bin/koha/tools/tools-home.pl"; "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0" 10.1.1.203 - - [15/Nov/2023:11:12:15 +0100] "GET /intranet/mainpage.pl HTTP/1.1" 200 73012 " http://10.1.3.174:8080/cgi-bin/koha/tools/additional-contents.pl?category=html_customizations"; "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0" 10.1.1.203 - - [15/Nov/2023:11:12:18 +0100] "GET /intranet/svc/report?id=1&annotated=1 HTTP/1.1" 200 48 " http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl"; "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0" 10.1.1.203 - - [15/Nov/2023:11:14:34 +0100] "GET /intranet/mainpage.pl HTTP/1.1" 200 73012 " http://10.1.3.174:8080/cgi-bin/koha/tools/additional-contents.pl?category=html_customizations"; "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0" 10.1.1.203 - - [15/Nov/2023:11:14:36 +0100] "GET /intranet/svc/report?id=1&annotated=1 HTTP/1.1" 200 48 " http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl"; "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0" 10.1.1.203 - - [15/Nov/2023:11:20:16 +0100] "GET /intranet/acqui/ acqui-home.pl HTTP/1.1" 200 74537 " http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl"; "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0" 10.1.1.203 - - [15/Nov/2023:11:20:44 +0100] "GET /intranet/about.pl HTTP/1.1" 200 873047 "http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl"; "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0" 10.1.1.203 - - [15/Nov/2023:11:21:15 +0100] "GET /intranet/mainpage.pl HTTP/1.1" 200 73012 "http://10.1.3.174:8080/cgi-bin/koha/about.pl"; "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0" 10.1.1.203 - - [15/Nov/2023:11:21:18 +0100] "GET /intranet/svc/report?id=1&annotated=1 HTTP/1.1" 200 48 " http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl"; "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0" ==> /var/log/koha/librarym21/plack-opac-error.log <== [2023/11/13 16:09:49] [WARN] Use of uninitialized value $branch_limit in concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493. [2023/11/13 16:09:49] [WARN] Use of uninitialized value $branch_limit in concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493. [2023/11/13 16:10:31] [WARN] Use of uninitialized value $branch_limit in concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493. [2023/11/13 16:10:31] [WARN] Use of uninitialized value $branch_limit in concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493. [2023/11/13 16:10:37] [WARN] Use of uninitialized value $branch_limit in concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493. [2023/11/13 16:10:37] [WARN] Use of uninitialized value $branch_limit in concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493. [2023/11/13 16:12:05] [WARN] Use of uninitialized value $branch_limit in concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493. [2023/11/13 16:12:05] [WARN] Use of uninitialized value $branch_limit in concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493. [2023/11/13 16:12:14] [WARN] Use of uninitialized value $branch_limit in concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493. [2023/11/13 16:12:14] [WARN] Use of uninitialized value $branch_limit in concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493. ==> /var/log/koha/librarym21/sip.log <== ==> /var/log/koha/librarym21/worker-error.log <== 20231113 22:31:11 librarym21-koha-worker: client (pid 1037) killed by signal 15, stopping 20231113 22:31:12 librarym21-koha-worker-long_tasks: client (pid 1067) killed by signal 15, stopping ==> /var/log/koha/librarym21/worker-output.log <== oAuth error: Database unavailable (109) authorities Bib-1 oAuth error: Database unavailable (109) authorities Bib-1 oAuth error: Database unavailable (109) authorities Bib-1 oAuth error: Database unavailable (109) authorities Bib-1 DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: DBI connect('database=koha_librarym21;host=localhost;port=3306','koha_librarym21',...) failed: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/Koha/Database.pm line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312 DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: DBI connect('database=koha_librarym21;host=localhost;port=3306','koha_librarym21',...) failed: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/Koha/Database.pm line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312 Cannot connect to the message broker, the jobs will be processed anyway (Failed to connect: Error connecting to localhost:61613: Connection refused at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at /usr/share/perl5/Net/Stomp.pm line 27. ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90. Cannot connect to the message broker, the jobs will be processed anyway (Failed to connect: Error connecting to localhost:61613: Connection refused at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at /usr/share/perl5/Net/Stomp.pm line 27. ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90. ==> /var/log/koha/librarym21/z3950-error.log <== ==> /var/log/koha/librarym21/zebra-error.log <== ==> /var/log/koha/librarym21/zebra-output.log <== What does this mean and how do I deal with it? On Wed, Nov 15, 2023 at 11:20 AM Jonathan Druart < jonathan.dru...@bugs.koha-community.org> wrote: > Try `tail -f /var/log/koha/*/*.log` then hit the page that causes the 500. > You should then see the relevant error. > > Le mer. 15 nov. 2023 à 10:42, Aida Djikic <aidadji...@gmail.com> a écrit : > >> Alright, restarting Plack and memcached didn't work, and neither did >> upgrading the schema. I haven't yet been able to find where to go to >> access >> the error logs; once I do I should post them here? >> >> On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic <aidadji...@gmail.com> wrote: >> >> > Thank you Anke, >> > >> > I will try those! >> > >> > >> > On Tue, Nov 14, 2023, 16:33 Bruns, Anke <anke.br...@gwdg.de> wrote: >> > >> >> Hi, >> >> >> >> a quick shot would be to restart Plack (if you use Plack, of course) >> >> and/or memcached. >> >> Or perhaps a "koha-upgrade-schema <your instance>" may help. >> >> >> >> You might also have a look into the Plack log or the MySQL error log. >> >> >> >> These are just some things that helped us in some cases. Unfortunately >> a >> >> 500 error is pretty unspecific so it might be necessary to look deeper >> into >> >> the matter. >> >> >> >> Regards, >> >> Anke >> >> >> >> >> >> >> >> -- >> >> Anke Bruns M.A. (LIS) >> >> Arbeitsgruppe "Anwendungs- und Informationssysteme" >> >> E-Mail: anke.br...@gwdg.de >> >> ------------------------------------------------- >> >> Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen >> (GWDG) >> >> Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de >> >> >> >> Support: Tel.: +49 551 39-30000, URL: https://gwdg.de/support >> >> Sekretariat: Tel.: +49 551 39-30001, E-Mail: g...@gwdg.de >> >> >> >> Geschäftsführer: Prof. Dr. Ramin Yahyapour >> >> Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger >> >> Sitz der Gesellschaft: Göttingen >> >> Registergericht: Göttingen, Handelsregister-Nr. B 598 >> >> ------------------------------------------------- >> >> Zertifiziert nach ISO 9001 und ISO 27001 >> >> ------------------------------------------------- >> >> >> >> >> >> >> >> > -----Ursprüngliche Nachricht----- >> >> > Von: Koha <koha-boun...@lists.katipo.co.nz> Im Auftrag von Aida >> Djikic >> >> > Gesendet: Dienstag, 14. November 2023 15:14 >> >> > An: koha@lists.katipo.co.nz >> >> > Betreff: [Koha] 500 error for News, HTML customizations, Pages >> >> > >> >> > Hello all, >> >> > >> >> > I have noticed that going to Tools, then to any of these: News, HTML >> >> > customizations, Pages - results in a 500 error. This did not happen >> >> until I >> >> > recently truncated tables in an effort to remove a faulty import and >> >> ended >> >> > up having to re-create the super librarian user via the terminal. The >> >> pages >> >> > exist in the OPAC but I cannot access them from the staff interface >> in >> >> > order to edit them. Does anyone know how to solve this problem? Thank >> >> > you >> >> > in advance! >> >> > >> >> > -- >> >> > Regards, >> >> > Aida >> >> > _______________________________________________ >> >> > >> >> > Koha mailing list http://koha-community.org >> >> > Koha@lists.katipo.co.nz >> >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha >> >> >> > >> >> -- >> Regards, >> Aida >> _______________________________________________ >> >> Koha mailing list http://koha-community.org >> Koha@lists.katipo.co.nz >> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha >> > -- Regards, Aida _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
