I'm afraid I don't have much more to go on at this point. I think you'd need someone to debug the plugin generated javascript to know exactly why it's not working at this point.
Kyle --- http://www.kylehall.info ByWater Solutions ( http://bywatersolutions.com ) Meadville Public Library ( http://www.meadvillelibrary.org ) Crawford County Federated Library System ( http://www.ccfls.org ) On Thu, Jan 30, 2020 at 6:33 AM Perks, Emma (UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST) <emma.pe...@nhs.net> wrote: > Hi Kyle, > > > I have placed another hold and checked the browser console but am not > seeing any error messages. I wondered anything else that I need to check? > > > Thank you. > > > Kind regards, > > > Emma Perks > > Area Systems Librarian > > Tel: +44 (0) 121 424 9824 > > Email 1: baselibrary.consort...@nhs.net <emma.pe...@heartofengland.nhs.uk> > > Email 2: emma.pe...@heartofengland.nhs.uk > > Web: http://www.base-library.nhs.uk > > BASE Library Consortium > ------------------------------ > *From:* Perks, Emma (UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST) > *Sent:* 07 October 2019 15:00 > *To:* Kyle Hall > *Cc:* koha@lists.katipo.co.nz > *Subject:* Re: [Koha] (PTFS customer) Bywater recalls plugin configured > but staff side recall item symbol not showing on 18.11 > > > Hi Kyle, > > > Many thanks. Yes, the code is in the IntranetUserJS preference. > > > On chrome no errors are showing, on IE there are these warnings: > > - DOM7011: The code on this page disabled back and forward caching. File: > request.pl > - DOM7011: The code on this page disabled back and forward caching. File: > request.pl > - HTML1506: Unexpected token. File: request.pl, Line: 1656, Column: 1 > > and 1 message: > > - HTML1300: Navigation occurred. File: placerequest.pl > > Kind regards, > > > Emma Perks > > Area Systems Librarian > > Tel: +44 (0) 121 424 9824 > > Email 1: baselibrary.consort...@nhs.net <emma.pe...@heartofengland.nhs.uk> > > Email 2: emma.pe...@heartofengland.nhs.uk > > Web: http://www.base-library.nhs.uk > > BASE Library Consortium > ------------------------------ > *From:* Kyle Hall <kyle.m.h...@gmail.com> > *Sent:* 07 October 2019 14:33 > *To:* Perks, Emma (UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST) > *Cc:* koha@lists.katipo.co.nz > *Subject:* Re: [Koha] (PTFS customer) Bywater recalls plugin configured > but staff side recall item symbol not showing on 18.11 > > Can you look in your IntranetUserJs syspref and verify the javascript the > plugin generates is in there? > Also, please check your web browser error console on the holds page, that > might give us a clue as to what's going on. This may help you if you've > never done that: > https://documentation.concrete5.org/tutorials/how-open-browser-console-view-errors > > Kyle > --- > http://www.kylehall.info > ByWater Solutions ( http://bywatersolutions.com ) > Meadville Public Library ( http://www.meadvillelibrary.org ) > Crawford County Federated Library System ( http://www.ccfls.org ) > > > On Mon, Oct 7, 2019 at 4:50 AM Perks, Emma (UNIVERSITY HOSPITALS > BIRMINGHAM NHS FOUNDATION TRUST) <emma.pe...@nhs.net> wrote: > >> ?Hello, >> >> >> We have the item recalls plugin version 1.0.26 installed and recall rules >> set up. The circulation rules are set up for item level holds and hold >> notices are ending with the reserves.reserve_id code. On the staff client >> when an item is checked out with an item level hold placed, there isn't a >> manual recall button anywhere on the patron record. My vendor PTFS cannot >> support the plugin and I cannot verify whether we have the code added to >> the Apache config. >> >> ? >> >> ?Does anyone know what needs to be done to display the manual recall >> button? >> >> >> Many thanks, >> >> >> Kind rgeards, >> >> >> Emma Perks >> >> Area Systems Librarian >> >> Tel: +44 (0) 121 424 9824 >> Email 1: baselibrary.consort...@nhs.net<mailto: >> emma.pe...@heartofengland.nhs.uk> >> >> Email 2: emma.pe...@heartofengland.nhs.uk<mailto: >> emma.pe...@heartofengland.nhs.uk> >> >> Web: http://www.base-library.nhs.uk >> >> BASE Library Consortium >> >> >> >> ******************************************************************************************************************** >> >> This message may contain confidential information. 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