First check the value of the system preference FinesMode, then ensure
that fines.pl is running as a cron job. To see if a grace period is
set, go to the Circulation Rules definition on the Administration page.
Let us know your findings (if the problem persists).
Koha 3.14 is no longer officially supported and as time goes by,
upgrading to a recent version may become more difficult. We'd recommend
upgrading as soon as possible. The 'stable' version 16.11 is very new;
'old-stable' or Koha 16.05 is a good option.
I hope this helps,
Bob Birchall
Calyx
On 28/11/16 12:08, Samuel Crawford wrote:
Hi, Koha Community!
We currently seem to be having a slight issue with our (older) version of
Koha (3.14.11) re: fines.
It seems that the system has stopped (or is not properly) collecting and
recording our patrons' overdue fines. Books that are well over 10 days
late are turned in, but there is no accumulated fine found under the
patron's name. There is mention of a "grace period" in global system
preferences, but I can't figure out to what that is currently set in our
system, and/or how to change it.
Can anyone tell me where I might go in this version of Koha to ensure fines
are being accurately calculated?
Thanks in advance,
Sam
---------------------------------------------------------
*Samuel Judson Crawford*, M.M., M.L.I.S.
Academic Librarian / Acting Director of Library Programs and Services
Northern Marianas College
P. O. Box 501250
Saipan, MP 96950
Phone | 670.237.6798
Fax | 670.234.0759
samuel.crawf...@marianas.edu
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