Thank you for replying. Unfortunately, I do not understand at all how to do the whole procedure. My knowledge of linux is rather limited to user level and I am not allowed to change the os currently installed, as this is a laptop used for business.
Would there be any other way to approach the issue? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1288414 Title: LG P1-Express Dual: Internal keyboard doesn't work in Ubuntu 13.10 and 14.04 Status in “linux” package in Ubuntu: Incomplete Bug description: Internal keyboard of LG P1-Express Dual doesn't work in Ubuntu 13.10 or 14.04 32bit using the default kernel. The internal keyboard also doesn't work on any Ubuntu derivative or Ubuntu-based distribution (Mint 16, etc). Furthermore, the three special buttons to adjust volume, access direct media, or configure SRS do not work either. Number lock light is on, even though the keyboard doesn't work. WORKAROUND: I am using an external USB Microsoft wired keyboard (400 v.1). I installed the 3.2.0-0302000-generic-pae mainline kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2-precise/linux- image-3.2.0-030200-generic-pae_3.2.0-030200.201201042035_i386.deb and the internal keyboard works fine. However, after installing it, other unrelated issues have occurred (sound problems, mainly static-cracking sound upon starting any audio or sound, or adjusting volume). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-15-generic 3.13.0-15.35 ProcVersionSignature: Ubuntu 3.13.0-15.35-generic 3.13.5 Uname: Linux 3.13.0-15-generic i686 ApportVersion: 2.13.2-0ubuntu5 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: user1 1736 F.... pulseaudio CurrentDesktop: Unity CurrentDmesg: Date: Wed Mar 5 22:28:34 2014 HibernationDevice: RESUME=UUID=5202ca10-629d-4d1e-9e5d-38ea9e130e64 InstallationDate: Installed on 2014-03-05 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140124) MachineType: LG Electronics 608KSYU001402 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-15-generic root=UUID=62f0615b-9813-4a98-ba2e-be32b9528830 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-15-generic N/A linux-backports-modules-3.13.0-15-generic N/A linux-firmware 1.125 SourcePackage: linux StagingDrivers: et131x UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/19/2007 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: RKYWSF33 dmi.board.name: ROCKY dmi.board.vendor: LG Electronics dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LG Electronics dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrRKYWSF33:bd09/19/2007:svnLGElectronics:pn608KSYU001402:pvrNotApplicable:rvnLGElectronics:rnROCKY:rvrNotApplicable:cvnLGElectronics:ct10:cvrN/A: dmi.product.name: 608KSYU001402 dmi.product.version: Not Applicable dmi.sys.vendor: LG Electronics To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1288414/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp