Public bug reported: The fingerprint reader is not working. I have tried 2 an elan and a digital persona U.4500.U both fail to recognize the fingerprint. I downloaded the latest Beta available to date. I also tried with Ubuntu Mate 20.04.3 and other live Ubuntu. [CODE] ubuntu@ubuntu:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8644:800e Intenso GmbG USB Flash Disk Bus 001 Device 004: ID 04f3:0c28 Elan Microelectronics Corp. fingerprint sensor [FeinTech FPS00200] Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ubuntu@ubuntu:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 Enrolling right-index-finger finger. Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-swipe-too-short Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-swipe-too-short Enroll result: enroll-completed ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-retry-scan (not done) Verify result: verify-swipe-too-short (not done) Verify result: verify-swipe-too-short (not done) Verify result: verify-no-match (done) ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-swipe-too-short (not done) Verify result: verify-retry-scan (not done) Verify result: verify-no-match (done) ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-swipe-too-short (not done) Verify result: verify-no-match (done) ubuntu@ubuntu:~$
ubuntu@ubuntu:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ba:000a DigitalPersona, Inc. Fingerprint Reader Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ubuntu@ubuntu:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 Enrolling right-index-finger finger. Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-completed ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-match (done) ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-no-match (done) ubuntu@ubuntu:~$ [/CODE] ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: fprintd fprintd-enroll fprintd-verify ** Description changed: - The fingerprint reader is not working. I have tried 2 an elan and a digital persona U.4500.U both fail to recognize the fingerprint. + The fingerprint reader is not working. I have tried 2 an elan and a digital persona U.4500.U both fail to recognize the fingerprint. I downloaded the latest Beta available to date. I also tried with Ubuntu Mate 20.04.3 and other live Ubuntu. [CODE] ubuntu@ubuntu:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8644:800e Intenso GmbG USB Flash Disk Bus 001 Device 004: ID 04f3:0c28 Elan Microelectronics Corp. fingerprint sensor [FeinTech FPS00200] Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ubuntu@ubuntu:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 Enrolling right-index-finger finger. Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-swipe-too-short Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-swipe-too-short Enroll result: enroll-completed - ubuntu@ubuntu:~$ fprintd-verify + ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - - #0: right-index-finger + - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-retry-scan (not done) Verify result: verify-swipe-too-short (not done) Verify result: verify-swipe-too-short (not done) Verify result: verify-no-match (done) - ubuntu@ubuntu:~$ fprintd-verify + ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - - #0: right-index-finger + - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-swipe-too-short (not done) Verify result: verify-retry-scan (not done) Verify result: verify-no-match (done) - ubuntu@ubuntu:~$ fprintd-verify + ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - - #0: right-index-finger + - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-swipe-too-short (not done) Verify result: verify-no-match (done) - ubuntu@ubuntu:~$ + ubuntu@ubuntu:~$ ubuntu@ubuntu:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ba:000a DigitalPersona, Inc. Fingerprint Reader Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ubuntu@ubuntu:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 Enrolling right-index-finger finger. Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-completed - ubuntu@ubuntu:~$ fprintd-verify + ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - - #0: right-index-finger + - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-match (done) - ubuntu@ubuntu:~$ fprintd-verify + ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - - #0: right-index-finger + - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-no-match (done) - ubuntu@ubuntu:~$ + ubuntu@ubuntu:~$ [/CODE] -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1956830 Title: Problems with fprind (various readers) Jammy and earlier Status in linux package in Ubuntu: New Bug description: The fingerprint reader is not working. I have tried 2 an elan and a digital persona U.4500.U both fail to recognize the fingerprint. I downloaded the latest Beta available to date. I also tried with Ubuntu Mate 20.04.3 and other live Ubuntu. [CODE] ubuntu@ubuntu:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8644:800e Intenso GmbG USB Flash Disk Bus 001 Device 004: ID 04f3:0c28 Elan Microelectronics Corp. fingerprint sensor [FeinTech FPS00200] Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ubuntu@ubuntu:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 Enrolling right-index-finger finger. Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-swipe-too-short Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-swipe-too-short Enroll result: enroll-completed ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-retry-scan (not done) Verify result: verify-swipe-too-short (not done) Verify result: verify-swipe-too-short (not done) Verify result: verify-no-match (done) ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-swipe-too-short (not done) Verify result: verify-retry-scan (not done) Verify result: verify-no-match (done) ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-swipe-too-short (not done) Verify result: verify-no-match (done) ubuntu@ubuntu:~$ ubuntu@ubuntu:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ba:000a DigitalPersona, Inc. Fingerprint Reader Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ubuntu@ubuntu:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 Enrolling right-index-finger finger. Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-completed ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-match (done) ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-no-match (done) ubuntu@ubuntu:~$ [/CODE] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956830/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp