** Attachment added: "journalctl.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1928593/+attachment/5498228/+files/journalctl.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1928593 Title: Dell Precision 3560: system hang upon resume from s2idle suspend Status in linux package in Ubuntu: In Progress Bug description: On a Dell Precision 3560 with all-Intel graphics (no Nvidia). The machine will successfully go into s2idle suspend (sleep) but upon waking, the system will immediately freeze hard. In its frozen state, the mouse pointer will be visible against a black screen. Here are the troubleshooting steps I have taken so far: - Can successfully reproduce under Ubuntu 20.04.2 (gdm3), Kubuntu 20.04.2 (sddm). For what it's worth, I can also reproduce this under Manjaro (stable), so it's conceivable this is a kernel bug. - There's some evidence online that this issue, or something similar, was introduced in/around kernel 5.6.19 -- I have not been able to get Ubuntu to boot under a kernel earlier than 5.8 so I cannot confirm this. - Updated BIOS to latest (1.6). 'Block sleep' is off. System > SATA is 'AHCI'. Post Behavior > Fastboot is 'Thorough'. Secure Boot is disabled. - Determined that this BIOS does not appear to support 'deep' sleep, only s2idle. - The problem does NOT occur if I boot to an Ubuntu 20.04.2 live USB disk. I compared the drivers that are loaded in that environment vs. those that are loaded under the installed OS and did not notice anything suspicious. I am happy to supply any diagnostics or logs that are requested. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.17 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: brian 916 F.... pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-05-16 (0 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Dell Inc. Precision 3560 Package: linux (not installed) ProcEnviron: LANGUAGE= TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-53-generic root=UUID=03c4b3bd-b521-45b0-b01d-cd092ba108bc ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.8.0-53.60~20.04.1-generic 5.8.18 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.8.0-53-generic N/A linux-backports-modules-5.8.0-53-generic N/A linux-firmware 1.187.12 Tags: focal Uname: Linux 5.8.0-53-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 04/19/2021 dmi.bios.release: 1.6 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.0 dmi.board.name: 063MV5 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.0:bd04/19/2021:br1.6:svnDellInc.:pnPrecision3560:pvr:rvnDellInc.:rn063MV5:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Precision dmi.product.name: Precision 3560 dmi.product.sku: 0A22 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1928593/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
