** Summary changed:
- [ZenBook UX334FL_UX334FL, Realtek ALC294, Mic, Internal] No sound at all
+ [ZenBook UX334FL_UX334FL, Realtek ALC294, Mic, Internal] Microphone doesn't
work
** Package changed: pulseaudio (Ubuntu) => alsa-driver (Ubuntu)
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1856460
Title:
[ZenBook UX334FL_UX334FL, Realtek ALC294, Mic, Internal] Microphone
doesn't work
Status in alsa-driver package in Ubuntu:
New
Status in linux package in Ubuntu:
New
Bug description:
I have a dual boot system with windows 10.
In windows I don't find any problem but on Ubuntu the microphone doesn't seem
to work or be recognized.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: pulseaudio 1:13.0-1ubuntu1
Uname: Linux 5.3.16-050316-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nesar 2260 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 15 15:04:59 2019
InstallationDate: Installed on 2019-11-26 (19 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=it_IT.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful
Symptom_Card: Audio interno - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nesar 2260 F.... pulseaudio
Symptom_Jack: Mic, Internal
Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH
failed
Symptom_Type: No sound at all
Title: [ZenBook UX334FL_UX334FL, Realtek ALC294, Mic, Internal] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/16/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX334FL.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX334FL
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX334FL.302:bd10/16/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX334FL_UX334FL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX334FL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX334FL_UX334FL
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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