Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1853440 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Tags added: eoan ** Package changed: alsa-driver (Ubuntu) => linux (Ubuntu) ** Also affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1853440 Title: Volume either 0 or 100% on Lenovo X1 Carbon G7 Status in gnome-shell package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Volume increasing or decreasing doesn't work. I can only toggle sound on (= 100%) and off (= 0%). What I found out is that the Master channel seems to have no effect for volume adjustments, but the PCM channel does. If the sound is muted, PCM is set to 0 and therefore the sound is toggled off, but when I increase the sound a bit, PCM jumps straight to 100, causing the speakers to be very load. I have attached alsa-info output. System environment: Pop!_OS 19.10 Release: 19.10 Alsa-Version: alsa-base: 1.0.25 Sound Card: HDA-Intel Codec: Realtek ALC285 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1853440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp