This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1822363 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: bionic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1822363 Title: Booting hangs when USB 3.0 Etron EJ168 PCI card is detected Status in linux package in Ubuntu: Incomplete Bug description: I have installed Etron EJ168 PCI USB 3.0 [1B6F:7023] which briliantly works in any Windows OS (I use multiboot PC) on my Conroe865PE AGP/PCI Intel Kentsfield QX6800 system with classic BIOS (non UEFI). There are no devices connected to PCI USB card during boot. The desktop Ubuntu 18.04 kernel 4.15.0-46-generic freezes with this card during boot (see attached "photo log" with boot and grub options). I can't access/login Ubuntu or console. It was checked and confirmed on ubuntu-18.04.1-desktop-amd64.iso LIVE CD desktop (with acpi=off option too). Previously I was used and removed USB 3.0 NEC Renesas upd720200 PCI card [1033:0194], which was partially workable under my installation of Ubuntu 18.04 and Windows. It had problems from time to time with FW load from card on start and not detecting USB devices connected even if FW present. I tried and also removed USB 3.0 NEC Renesas upd720202 PCI card [1912:0015] which also was partially workable in the same way (other card bios and newer NEC chip). System was fully bootable with NEC cards. The Etron EJ168 works superb on Windows OS's with directly or with hub connections with USB devices. I can assist in any way to solve this bug as IT Professional. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1822363/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp