Francisco Cribari, could you please test the latest upstream kernel
available from the very top line at the top of the page (the release
names are irrelevant for testing, and please do not test the daily
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional upstream developers to examine the issue.
If the test did not allow you to test to the issue (ex. you couldn't boot into
the OS) please make a comment in your report about this, and continue to test
the next most recent kernel version until you can test to the issue. Once
you've tested the upstream kernel, please comment on which kernel version
specifically you tested. If this bug is fixed in the mainline kernel, please
add the following tags by clicking on the yellow circle with a black pencil
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where XY and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags added: latest-bios-a03
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1457447
Title:
Ubuntu freezes when suspending (to RAM)
Status in linux package in Ubuntu:
Incomplete
Bug description:
I installed Ubuntu 15.04 on a DELL XPS 13 notebook (2015 edition,
model 9343, bios A03, dual boot w/ Windows). I am having an annoying
problem. Oftentimes Ubuntu crashes/freezes when I try to suspend (to
RAM). I have already reinstalled Ubuntu (fresh reinstall) but the
problem persists. I ran the bios diagnostic check (even the extended
one) and no hardware problems were detected. I also ran a memory check
via Windows and again no memory problems were detected.
The problem: Sometimes when I try to suspend the computer freezes: the
screen turns blank and the CAPS LOCK key indicator blinks. I am unable
to ssh into the machine. The problem also happened with previous
kernels.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-18-generic 3.19.0-18.18
ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
Uname: Linux 3.19.0-18-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: cribari 1698 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu May 21 08:49:19 2015
HibernationDevice: RESUME=UUID=cd3c9665-089d-424b-8ebb-991b8698fbcd
InstallationDate: Installed on 2015-05-19 (2 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic.efi.signed
root=UUID=f64987a0-2ebc-4767-a391-6c3deae6c764 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.19.0-18-generic N/A
linux-backports-modules-3.19.0-18-generic N/A
linux-firmware 1.143.1
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/25/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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