On 09/30/2011 04:56 AM, Sven Burmeister wrote:
If you would take a more positive approach to people who care enough to bring
some bug they noticed for days/weeks to the devs attention (in a sensible
wording of course!), then the latter is simply an opportunity for a wider
community than devs reading bug reports to help the reporter gather more
information to improve the report. Even posting a link to some wiki with
examples of useful reports and a list of things to add/check would be more
useful than ignoring a report for weeks and it would prevent frustration on
both sides.

Sven

Brother, I feel your pain. After working earnestly filing hundreds of reports and just watching them sit for days, weeks, months, and yes YEARS -- the apparent message back to the community was: "Don't bother us by filing your bugs, we are working on what we want to work on and if that doesn't include the problem you are seeing -- too bad." It truly is a lose-lose where those who are dedicated to seeing the desktop move forward are repeatedly kicked in the teeth until they just lose interest and quit.

Just on a lark I checked the status of the bugs I had filed. There are still 41 open (including 8 wishes) in the bug tracking system. The overwhelming majority of bugs were filed in 2009.....

--
David C. Rankin, J.D.,P.E.

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