https://bugs.kde.org/show_bug.cgi?id=411539
Bug ID: 411539
Summary: Krita Crashes When Closing a .kra File
Product: krita
Version: 4.2.5
Platform: MS Windows
OS: MS Windows
Status: REPORTED
Severity: crash
Priority: NOR
Component: General
Assignee: krita-bugs-n...@kde.org
Reporter: trixterphill...@gmail.com
Target Milestone: ---
Created attachment 122464
--> https://bugs.kde.org/attachment.cgi?id=122464&action=edit
My kritacrash.log file, though, after searching it for dates, it's not captured
these events. Some are from OpenGL crashes other may be of use in this matter.
SUMMARY Krita Crashes When Closing a .kra File
STEPS TO REPRODUCE
1. Open Krita
2. Load or create a .kra file.
3. Close said file.
4. Krita stops responding then crashes/closes.
OBSERVED RESULT After clicking the close button for a document, Krita stops
responding then crashes/closes with the document. No work is lost as long as I
save before closing a .kra file.
EXPECTED RESULT I expect the file to close and Krita to stay running.
SOFTWARE/OS VERSIONS
Windows: Windows 10 Home 64 bit
macOS:
Linux/KDE Plasma:
(available in About System)
KDE Plasma Version: Unknown
KDE Frameworks Version: Unknown
Qt Version: Unknown
ADDITIONAL INFORMATION
MY SYSTEM INFORMATION:
OS Name Microsoft Windows 10 Home
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name TARDISWHAT
System Manufacturer Dell Inc.
System Model Inspiron 560
System Type x64-based PC
System SKU 0
Processor Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, 3003 Mhz, 2
Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A06, 12/1/2010
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 018D1Y
BaseBoard Version A00
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.267"
User Name TARDISWHAT\TriXteR WHO
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.96 GB
Available Physical Memory 409 MB
Total Virtual Memory 9.34 GB
Available Virtual Memory 3.58 GB
Page File Space 5.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption:
TPM is not usable, PCR7 binding is not supported, Hardware Security Test
Interface failed and device is not Modern Standby, Un-allowed DMA capable
bus/device(s) detected, Disabled by policy, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
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