https://bugs.kde.org/show_bug.cgi?id=378859
Bug ID: 378859
Summary: crash on start - x64 on windows 7, intel HD 4000
Product: krita
Version: 3.1.2
Platform: MS Windows
OS: MS Windows
Status: UNCONFIRMED
Severity: crash
Priority: NOR
Component: general
Assignee: krita-bugs-n...@kde.org
Reporter: webaccou...@jaeke.de
Target Milestone: ---
Current stable Krita 64 Windows crashes right on start without message on
Win7-64 with all current updates.
Saw warning for intel igp on win10 on the website, so I configured nvidia gpu
for krita.exe and this runs fine.
just updated the intel igp driver to 10.18.10.4425 from 04.04.2016, which seems
to be the latest for HD 4000 gpu series.
processor / gpu: http://ark.intel.com/products/65708
Windows Log:
Name der fehlerhaften Anwendung: krita.exe, Version: 0.0.0.0, Zeitstempel:
0x00000000
Name des fehlerhaften Moduls: ig7icd64.dll, Version: 10.18.10.4425,
Zeitstempel: 0x5702a984
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0000000000173f8a
ID des fehlerhaften Prozesses: 0x1378
Startzeit der fehlerhaften Anwendung: 0x01d2b6b90a5a7496
Pfad der fehlerhaften Anwendung: C:\Program Files\Krita (x64)\bin\krita.exe
Pfad des fehlerhaften Moduls: C:\Windows\system32\ig7icd64.dll
Berichtskennung: 481547b8-22ac-11e7-b592-00249b120919
is there a way to integrate a message (that does not use special gpu features)
comming up in the first place, before starting the gpu-using krita? so the user
can get the information that it´s probably the intel gpu´s fault, if krita does
not start. for normal users it´s not obvious that there may be an option to
configure the additional gpu.
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