On 10/22/2013 02:49 PM, Andrew Gray wrote:
Based on the points raised in the discussion maybe there is scope to
have some ground rules for open tickets. Something like:
A ticket can be closed if:
- no activity for 12 months.
How does doing this help us improve the speed/quality/etc of bug fixes?
Today, you can see the list of recently updated open issues by issuing
an appropriate query. Wouldn't that achieve the same result?
- no response from the reporter to requests for information for 12 months.
Closing a ticket, when the reporter fails to provide requested details,
that's a fair game.
Applying this may mean we have a better chance of seeing the wood for
the trees so to speak.
What does everyone think?
Cheers,
Andrew
On Wednesday, October 23, 2013, Daniel Beck wrote:
Is there a guideline how to use the Jenkins Jira as a regular user?
I've seen many issues that seem obsolete, incomplete, or just plain
wrong (this feature not being implemented is not a bug!), but I've
always hesitated to just close or relabel them, especially when it's
about a plugin, as I'm no more an authority on what's a valid issue
than the guy that opened it. On Stack Overflow, I'd "flag for
moderator attention", but there's no such feature in Jira.
[1] doesn't cover what seems to be the most common case, a reporter
not responding to questions in comments, or any other situations
unrelated to reproducing an issue or verifying a fix.
1:
https://wiki.jenkins-ci.org/display/JENKINS/Beginners+Guide+to+Contributing
--
You received this message because you are subscribed to the Google
Groups "Jenkins Developers" group.
To unsubscribe from this group and stop receiving emails from it,
send an email to [email protected]
<javascript:;>.
For more options, visit https://groups.google.com/groups/opt_out.
--
You received this message because you are subscribed to the Google
Groups "Jenkins Developers" group.
To unsubscribe from this group and stop receiving emails from it, send
an email to [email protected].
For more options, visit https://groups.google.com/groups/opt_out.
--
Kohsuke Kawaguchi | CloudBees, Inc. | http://cloudbees.com/
Try Jenkins Enterprise, our professional version of Jenkins
--
You received this message because you are subscribed to the Google Groups "Jenkins
Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
For more options, visit https://groups.google.com/groups/opt_out.
