+1

On Tue, Oct 22, 2013 at 2:49 PM, Andrew Gray <[email protected]>wrote:

> Based on the points raised in the discussion maybe there is scope to have
> some ground rules for open tickets. Something like:
>
> A ticket can be closed if:
> - no activity for 12 months.
> - no response from the reporter to requests for information for 12 months.
>
> Applying this may mean we have a better chance of seeing the wood for the
> trees so to speak.
>
> What does everyone think?
>
> Cheers,
>
> Andrew
>
>
> On Wednesday, October 23, 2013, Daniel Beck wrote:
>
>> Is there a guideline how to use the Jenkins Jira as a regular user?
>>
>> I've seen many issues that seem obsolete, incomplete, or just plain wrong
>> (this feature not being implemented is not a bug!), but I've always
>> hesitated to just close or relabel them, especially when it's about a
>> plugin, as I'm no more an authority on what's a valid issue than the guy
>> that opened it. On Stack Overflow, I'd "flag for moderator attention", but
>> there's no such feature in Jira.
>>
>> [1] doesn't cover what seems to be the most common case, a reporter not
>> responding to questions in comments, or any other situations unrelated to
>> reproducing an issue or verifying a fix.
>>
>> 1:
>> https://wiki.jenkins-ci.org/display/JENKINS/Beginners+Guide+to+Contributing
>>
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