Outlook, to me, isn't very intuitive, *especially* some of the stuff
they've done in the office 2000 version (speaking windows now)... click
on "file" and you only get about half of the menu items, then when you
hit the little "down arrow" at the bottom of the menu, things start
appearing. They don't appear below the beginning menu items, they appear
within those menu items and inverted-ish. UGH.

Like that start menu thing where it doesn't alphabetize itself anymore
and creates a similar "down arrow" to see the rest of it.
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Those chevrons and expandable menus are supposed to adapt to keep the most 
commonly used items available.  If you do not like it...you can disable it 
from preferences.  But if you notice, use on item that is not on the main 
menu (under the chevrons), and the rest of the dropdowns will be expanded.  
Use that item several times, and it will be on the main menus next time you 
open the app.  Also, the icons (toolbar) will adjust itself to your using 
habits.  This can be a pain in the ass, as icons tend to move if you use 
lots of different things regularly (ie-as a REAL Power User)

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