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https://issues.apache.org/jira/browse/FLEX-35376?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16336525#comment-16336525
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Jed Hatamosa commented on FLEX-35376:
-------------------------------------
Hi Alex,
Actually the data in that original "event viewer.png" snapshot is actually the
same with "event-viewer-1.png". I screenshot it in such a way that there will
be no scrollbar so that all the details will be shown.
What do you mean by "the app sends data about what it is doing to an external
app"? I have also a logger inside the app that logs the activity of a user and
also logs the uncaught errors in the system. I will continue looking at it also
on some possible common behaviors. Do you have any other way on how to find the
issue?
> Desktop application created for Windows is crashing unexpectedly
> ----------------------------------------------------------------
>
> Key: FLEX-35376
> URL: https://issues.apache.org/jira/browse/FLEX-35376
> Project: Apache Flex
> Issue Type: Bug
> Affects Versions: Apache Flex 4.16.0
> Environment: Windows 10
> Reporter: Jed Hatamosa
> Priority: Major
> Attachments: details.png, event viewer-1.png, event viewer-1.png,
> event viewer-1.png, event viewer.png, exe has stopped working.png, my
> machine.png, runtime error.png
>
>
> We have an air application that supports multiple instances (can run multiple
> windows app). Recently we are experiencing a crashing issue (Please see
> attached file). When trying to test in other OS like Windows 10 pro, its
> working fine. But for some like Windows 10 Home it will crash. I have also
> tested running the app in Mac OS and it is working fine.
> We can replicate the issue if we are going to run multiple instances of the
> app, then we login on both instances, then do some parallel transactions on
> both instances until we get the error at some point.
>
> We have also tried running in debug mode but I cannot replicate any null
> exception issue and it will just show the not responding issue. SO it's
> really hard right now to pin point where the issue is and what is causing the
> issue. Maybe you can help us give some more info on where and why this is
> happening. Is this a system issue? IS this something in the code ?
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