[ https://issues.apache.org/jira/browse/FLEX-35376?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16331838#comment-16331838 ]
Alex Harui commented on FLEX-35376: ----------------------------------- Theoretically, Flex cannot cause AIR to crash, so you may have to file a ticket at Adobe. But the number one way to get AIR to crash is to cause it to use so much memory that it runs out of memory. So, watching how much memory is being consumed by the app. Could the Windows Home computer have less available memory to start with? > Desktop application created for Windows is crashing unexpectedly > ---------------------------------------------------------------- > > Key: FLEX-35376 > URL: https://issues.apache.org/jira/browse/FLEX-35376 > Project: Apache Flex > Issue Type: Bug > Affects Versions: Apache Flex 4.16.0 > Environment: Windows 10 > Reporter: Jed Hatamosa > Priority: Major > Attachments: event viewer.png, exe has stopped working.png, runtime > error.png > > > We have an air application that supports multiple instances (can run multiple > windows app). Recently we are experiencing a crashing issue (Please see > attached file). When trying to test in other OS like Windows 10 pro, its > working fine. But for some like Windows 10 Home it will crash. I have also > tested running the app in Mac OS and it is working fine. > We can replicate the issue if we are going to run multiple instances of the > app, then we login on both instances, then do some parallel transactions on > both instances until we get the error at some point. > > We have also tried running in debug mode but I cannot replicate any null > exception issue and it will just show the not responding issue. SO it's > really hard right now to pin point where the issue is and what is causing the > issue. Maybe you can help us give some more info on where and why this is > happening. Is this a system issue? IS this something in the code ? -- This message was sent by Atlassian JIRA (v7.6.3#76005)