Hi,

On Thu, Jun 13, 2019 at 3:21 PM Lester Caine <les...@lsces.uk> wrote:
>
> On 13/06/2019 13:04, Andrey Andreev wrote:
> > You have logs to see the errors; relying on your users to report the
> > actual error messages to you is the worst way to do it.
>
> How many website logs can you manage on a daily basis? Given the volume
> of material in heavily used website. I am STILL trying to get long
> established sites back to a state where that would be a practical
> approach. Especially when adding material is first element on the to-do
> list. I've several hours of such work to get cleared first and prompts
> in that traffic is easier to manage than then working through several
> machines worth of logs ...
>

There's a lot to say about how one can be effective at monitoring
logs, but that's not what I meant.

What I meant is, all a user needs to report to you is that there was a
problem, and since you have logs you can lookup whatever it was
(possibly asking just for a timestamp and/or IP address to pinpoint
the visitor).

Cheers,
Andrey.

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