Antony Dovgal <[EMAIL PROTECTED]> wrote: > > On 15.10.2007 22:05, Bill Moran wrote: > > http://www.potentialtech.com/cms/node/48 > > > > Hope that article doesn't come across as too harsh, but I really feel > > like it needed to be said.
[snip] > The only thing I get is personal insults for closing someone's report as > bogus. And I > also have to prove that it is bogus and close it several times explaining why > it is so > and why I'm not an asshole. I wasn't going to respond to this, then I thought about it a bit. Do you have any idea how insane that statement sounds? If you mark bugs as bogus and you don't expect anyone to question that action ... ? By some theology, the definition of insanity is performing the same action over and over and expecting a different result. If every time I closed a bug with no explanation, a bunch of people jump on me about it, yet I continued to do so, I would _deserve_ the assholes I had to deal with. Or, I could just start putting a brief explanation in the bug report and see if the increased communication led to improved relations with the users. But to keep on the same path and complain that it continues to produce the same result ... that's insanity. -- Bill Moran http://www.potentialtech.com -- PHP Internals - PHP Runtime Development Mailing List To unsubscribe, visit: http://www.php.net/unsub.php
