Dear Michael and all,
we managed to fix the issue applying the suggestion described in

https://github.com/Icinga/icinga2/issues/3668#issuecomment-282549005 
and that matched our problem.

Thank you very much,

Diana

-
Diana Scannicchio
University of California, Irvine
ATLAS TDAQ SysAdmin group

> On 7 Oct 2017, at 14:50, Diana Scannicchio <diana.scannicc...@gmail.com> 
> wrote:
> 
> Thank you  Michael,
> indeed the content of the directory "/var/lib/icinga2/api/packages/_api” does 
> not look good
> 
> [root@pc-tdq-icinga-20 _api]# ll /var/lib/icinga2/api/packages/_api
> total 4
> drwx------. 4 icinga icinga 4096 Mar 22  2017 conf.d
> 
> while on the other node of the cluster it looks good
> 
> [root@pc-tdq-icinga-21 ~]# ll /var/lib/icinga2/api/packages/_api
> total 16
> -rw-r--r--. 1 icinga icinga  454 Feb  3  2017 active.conf
> -rw-r--r--. 1 icinga icinga   37 Feb  3  2017 active-stage
> -rw-r--r--. 1 icinga icinga   25 Feb  3  2017 include.conf
> drwx------. 4 icinga icinga 4096 Feb  3  2017 
> pc-tdq-icinga-21.cern.ch-1486111530-0
> 
> So on Monday I will try to recover it as mentioned in the link provided, and 
> I will let you know.
> Thank you and best regards,
> 
> Diana
> 
>> On 6 Oct 2017, at 12:28, Michael Friedrich <michael.friedr...@icinga.com> 
>> wrote:
>> 
>> Hi,
>> 
>>> On 6. Oct 2017, at 12:22, Diana Scannicchio <diana.scannicc...@gmail.com> 
>>> wrote:
>>> 
>>> Dear all,
>>> unfortunately I did not receive any suggestion for how to deal with the 
>>> issue mentioned back in June in the thread 
>>> "icinga2 v. 2.6.3: downtime and acknowledgement lost upon reload or restart 
>>> - HA config”
>>> 
>>> In the mean time we upgraded to version 2.7.0, but after performing a 
>>> reload or a restart of the icinga2 service we still loose the downtimes 
>>> that have been set, while the acknowledgement are there.
>>> 
>>> The OS version is SLC 6.8 (kernel 2.6.32-642.15.1.el6.x86_6) see below more 
>>> info.
>>> The icinga2web version used is 2.4.1.
>>> 
>>> The files related to the downtime are for example written in 
>>> /var/lib/icinga2/api/packages/_api/conf.d/downtimes
>>> but is seems they are not reloaded after a restart/reload of the service 
>>> and consequently we have to set them again.
>>> 
>>> The '/var/lib/icinga2/icinga2.state’ file is updated.
>>> 
>>> Just after the reload the command curl -k -s -u 'IcingaApi:ro_api' 
>>> https://localhost:5665/v1/objects/downtimes “ returned an empty list
>>> curl -k -s -u 'IcingaApi:ro_api' https://localhost:5665/v1/objects/downtimes
>>> {"results":[]}
>>> 
>>> but after a while it returned a list with the dowtimes.
>>> Despite this there is no downtime set in the Icingaweb2 and Icinga Classi 
>>> UI 
>> 
>> 
>> Have a look into 
>> https://github.com/Icinga/icinga2/issues/3668#issuecomment-282549005 if it 
>> matches your problem.
>> 
>> Kind regards,
>> Michael
>> 
>>> 
>>> We do monitor about 3500 hosts and about 72000 services
>>> 
>>> Thank you in advance for any help or suggestion you could provide and best 
>>> regards,
>>> 
>>> Diana Scannicchio
>>> -
>>> University of California, Irvine
>>> CERN ATLAS TDAQ SysAdmin group
>>> 
>>> 
>>> P.S. List of information:
>>> 
>>> [root@pc-tdq-icinga-20 icinga2]# mysql --version
>>> mysql  Ver 14.14 Distrib 5.1.73, for redhat-linux-gnu (x86_64) using 
>>> readline 5.1
>>> 
>>> [root@pc-tdq-icinga-20 icinga2]#  icinga2 --version
>>> icinga2 - The Icinga 2 network monitoring daemon (version: r2.7.0-1)
>>> 
>>> Copyright (c) 2012-2017 Icinga Development Team (https://www.icinga.com/)
>>> License GPLv2+: GNU GPL version 2 or later 
>>> <http://gnu.org/licenses/gpl2.html>
>>> This is free software: you are free to change and redistribute it.
>>> There is NO WARRANTY, to the extent permitted by law.
>>> 
>>> Application information:
>>> Installation root: /usr
>>> Sysconf directory: /etc
>>> Run directory: /var/run
>>> Local state directory: /var
>>> Package data directory: /usr/share/icinga2
>>> State path: /var/lib/icinga2/icinga2.state
>>> Modified attributes path: /var/lib/icinga2/modified-attributes.conf
>>> Objects path: /var/cache/icinga2/icinga2.debug
>>> Vars path: /var/cache/icinga2/icinga2.vars
>>> PID path: /var/run/icinga2/icinga2.pid
>>> 
>>> System information:
>>> Platform: Scientific Linux CERN SLC
>>> Platform version: 6.8 (Carbon)
>>> Kernel: Linux
>>> Kernel version: 2.6.32-642.15.1.el6.x86_64
>>> Architecture: x86_64
>>> 
>>> Build information:
>>> Compiler: GNU 4.8.2
>>> Build host: 67a4b876107c
>>> 
>>> [root@pc-tdq-icinga-20 icinga2]# icinga2 feature list
>>> Disabled features: debuglog gelf graphite influxdb livestatus opentsdb 
>>> perfdata syslog
>>> Enabled features: api checker command compatlog ido-mysql mainlog 
>>> notification statusdata
>>> 
>>> [root@pc-tdq-icinga-20 icinga2]# icinga2 object list --type Endpoint
>>> Object 'pc-tdq-icinga-20.cern.ch' of type 'Endpoint':
>>> % declared in '/etc/icinga2/zones.conf', li
>>> _______________________________________________
>>> icinga-users mailing list
>>> icinga-users@lists.icinga.org
>>> https://lists.icinga.org/mailman/listinfo/icinga-users
>> 
>> _______________________________________________
>> icinga-users mailing list
>> icinga-users@lists.icinga.org
>> https://lists.icinga.org/mailman/listinfo/icinga-users
> 

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