Am 04.09.2015 um 10:30 schrieb Martin Stiborský: Hi, I'm testing PagerDuty and I like it in general, just one problem, or merely inconvenience - if there is an problem raised from icinga, you have to actually acknowledge it twice - in icinga itself and then in pagerduty.
Maybe the acknowledge work from icinga to pagerduty, I saw somewhere that it can process the acknowledge message, I have to test it. But it can't work the other way around, when a problem is acknowledged in PagerDuty. This is a chance for the REST api planned for icinga 2.4.0? Then such a synchronization would be possible, right? It is already possible by having some mechanism in front receiving these acknowledgement messages, similar to ticket systems, sms hardware (isms has it for example: https://exchange.icinga.org/netways/isms), and other external applications in your (umbrella) monitoring system. These mostly use the external command pipe to feed in acknowledgement commands. Not sure what PagerDuty uses, but since they are sponsoring IcingaCamp Portland, we'll certainly meet and discuss that topic and plenty of others soon :) Kind regards, Michael -- Michael Friedrich, DI (FH) Senior Developer NETWAYS GmbH | Deutschherrnstr. 15-19 | D-90429 Nuernberg Tel: +49 911 92885-0 | Fax: +49 911 92885-77 GF: Julian Hein, Bernd Erk | AG Nuernberg HRB18461 http://www.netways.de | michael.friedr...@netways.de ** OSBConf 2015 - September - osbconf.org ** ** OSMC 2015 - November - netways.de/osmc **
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