Rajesh,

I would recommend you go to the CA 7 Community page on the CA Communities site 
and ask there. 

https://communities.ca.com/

Better chance of getting product-specific questions from the community of users 
of that specific product.

Russell Witt
CA 1 Development 

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Rajesh Janakiraman
Sent: Thursday, January 24, 2019 10:39 PM
To: [email protected]
Subject: Ca7 auto-ticketing with ServiceNow tool

Hello Everyone,

Could someone please help me with below request!!

Wanna know if there is anyone implemented auto-ticketing integration from
CA7 Scheduler to Service Now ticketing tool whenever there is a job failure 
occurs?

And I also want to know whether we have any option to create a Service Now 
Incident ticket via an email?

Thanks in advance!!


-
Rajesh Janakiraman

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