Thanks you, we have raised a hardware call and waiting for CE. On Tue, Nov 25, 2014 at 12:06 PM, retired mainframer < [email protected]> wrote:
> It appears your HMC as lost its link to the outside world, particularly to > IBM. Did a cable get unplugged? Did IBM's url change? Has someone > reconfigured your network or firewall? Did anyone update the remote > support parameters? > > If your system is up and running normally, it probably is not critical. > Usually there would be a blinking blue indicator over the Hardware Messages > icon. That would give you some kind of clue. If you can get a CE on site, > he can probably determine why the HMC was calling for help. > > > -----Original Message----- > > From: IBM Mainframe Discussion List [mailto:[email protected]] On > > Behalf Of zos reader > > Sent: Monday, November 24, 2014 6:37 PM > > To: [email protected] > > Subject: Fwd: HMC Hardware error > > > > Hi all, > > > > We are facing a abnormal Hardware error message on our HMC console. Is > this > > critical, do we need to fix it now or its a warning message. > > could anyone help me please on this. > > > > Hardware Messages - P002DAB7:LPAR1 > > > > Select Date Time Message Text > > Select Date Time Message Text > > [image: Select] > > October 31, 2014 > > 2:06:04 PM > > ACT02674W Remote support call failed. > > [image: Select] > > October 31, 2014 > > 2:06:04 PM > > ACT08035W Transmit service data to the remote service support system > > failed. > > [image: Select] > > November 14, 2014 > > 2:03:25 PM > > ACT02674W Remote support call failed. > > [image: Select] > > November 14, 2014 > > 2:03:25 PM > > ACT08035W Transmit service data to the remote service support system > > failed. > > [image: Select] > > November 16, 2014 > > 4:39:36 PM > > External Time Source contact via Network Time Protocol (NTP) message > > [image: Select] > > November 16, 2014 > > 4:49:36 PM > > External Time Source contact via Network Time Protocol (NTP) message > > [image: Select] > > November 16, 2014 > > 5:19:36 PM > > External Time Source contact via Network Time Protocol (NTP) message > > [image: Select] > > November 16, 2014 > > 5:19:36 PM > > External Time Source contact via Network Time Protocol (NTP) message > > [image: Select] > > November 21, 2014 > > 2:03:25 PM > > ACT02674W Remote support call failed. > > [image: Select] > > November 21, 2014 > > 2:03:25 PM > > ACT08035W Transmit service data to the remote service support system > > failed. > > [image: Select] > > November 22, 2014 > > 2:24:08 PM > > ACT02674W Remote support call failed. > > [image: Select] > > November 24, 2014 > > 6:54:16 PM > > ACT02674W Remote support call failed. > > > > Thanks, > > Balan > > > > ---------------------------------------------------------------------- > > For IBM-MAIN subscribe / signoff / archive access instructions, > > send email to [email protected] with the message: INFO IBM-MAIN > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
