For urgent issues, it is better to open a SEV1 case with IBM support.

Lizette


> -----Original Message-----
> From: IBM Mainframe Discussion List [mailto:[email protected]] On
> Behalf Of zos reader
> Sent: Monday, November 24, 2014 7:37 PM
> To: [email protected]
> Subject: Fwd: HMC Hardware error
> 
> Hi all,
> 
> We are facing a abnormal Hardware error message on our HMC console. Is this
> critical, do we need to fix it now or its a warning message.
> could anyone help me please on this.
> 
>          Hardware Messages - P002DAB7:LPAR1
> 
>        Select   Date   Time   Message Text
>     Select   Date   Time   Message Text
>  [image: Select]
>   October 31, 2014
>   2:06:04 PM
>   ACT02674W Remote support call failed.
>   [image: Select]
>    October 31, 2014
>    2:06:04 PM
>    ACT08035W Transmit service data to the remote service support system 
> failed.
>   [image: Select]
>    November 14, 2014
>    2:03:25 PM
>    ACT02674W Remote support call failed.
>   [image: Select]
>    November 14, 2014
>    2:03:25 PM
>    ACT08035W Transmit service data to the remote service support system 
> failed.
>   [image: Select]
>    November 16, 2014
>    4:39:36 PM
>    External Time Source contact via Network Time Protocol (NTP) message
>   [image: Select]
>    November 16, 2014
>    4:49:36 PM
>    External Time Source contact via Network Time Protocol (NTP) message
>   [image: Select]
>    November 16, 2014
>    5:19:36 PM
>    External Time Source contact via Network Time Protocol (NTP) message
>   [image: Select]
>    November 16, 2014
>    5:19:36 PM
>    External Time Source contact via Network Time Protocol (NTP) message
>   [image: Select]
>    November 21, 2014
>    2:03:25 PM
>    ACT02674W Remote support call failed.
>   [image: Select]
>    November 21, 2014
>    2:03:25 PM
>    ACT08035W Transmit service data to the remote service support system 
> failed.
>   [image: Select]
>    November 22, 2014
>    2:24:08 PM
>    ACT02674W Remote support call failed.
>   [image: Select]
>    November 24, 2014
>    6:54:16 PM
>    ACT02674W Remote support call failed.
> 
> Thanks,
> Balan
> 

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