On Thu, 11 Jul 2024, at 12:53, Seymour J Metz wrote: > Does anybody have access to a pool of untrained testers? IMHO, that's > essential for adequately testing a user interface.
I recall that the first stages of our disaster recovery tests required someone to put cartridges into 3480 drives in a machine room. We tested the whole process (once we'd ironed out technical errors in the docs) using secretarial staff, who knew nothing about the machines. We thought it possible that if - say - there'd been a fire, /we/ might not be allowed into the room, but perhaps someone like a fireman might be allowed in & needed instructions that "anyone" could understand. -- Jeremy Nicoll - my opinions are my own. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
