Anyone take into consideration the lack of skills nowdays. I am sure IBM is 
also running into this situation.

Scott ford
www.identityforge.com

Tell me and I'll forget; show me and I may remember; involve me and I'll 
understand. - Chinese Proverb


On Mar 3, 2013, at 11:26 PM, Paul Gilmartin <[email protected]> wrote:

> On Sun, 3 Mar 2013 21:39:59 -0500, Robert A. Rosenberg wrote:
> 
>> At 08:54 -0600 on 03/03/2013, Paul Gilmartin wrote about Me? (was:
>> SAVE macro, I think):
>> 
>>> And I have known IBM support to reply to my minimal test
>>> case similarly to, "Why do you need this program to work?
>>> It appears to do nothing useful."
>> 
>> After getting this type of blow-off reply to a submission of a
>> minimal demo,in future problem submissions I always added extra
>> comment documentation to the start of the code to acknowledge that
>> the code did not do anything useful EXCEPT demonstrate the
>> problem/bug - Thus cutting short the first round-trip for the
>> usefulness query.
> Another variant I got once was, "Are you seriously developing an
> application, or are you just testing?"  I replied, somewhat snarkily,
> "Testing, but not 'just testing'.  I consider testing an essential
> part of software quality assurance.  Apparently IBM believes
> otherwise."
> 
> In honesty, sometimes when reading a description of a feature,
> perhaps a new one, in a manual, I think, "It would be difficult,
> perhaps logically impossible, to code that feature to operate as
> described, particularly in some boundary condition."  So, out of
> intellectual curiosity, I code a test case to exercise such a
> boundary condition.  Usually, I'm pleasantly surprised that the
> feature works as described.  If not, I submit a PMR.
> 
> Where's the Black Team when you need them?
> 
> -- gil
> 
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