Did I miss this in the discussion? I got this from srdonotreply this morning:
'We would like to inform you of an important change in opening and managing service requests with IBM for Passport Advantage and Passport Advantage Express products. Details of the change can be found at ..." HTTP 404. I'll send it to my home email and see if it is something local but I doubt it. Thomas Ambros Operating Systems and Connectivity Engineering 518-436-6433 From: Mary Anne Matyaz <[email protected]> To: [email protected] Date: 05/17/2012 10:39 Subject: Re: Servicelink, ETR and SR Sent by: IBM Mainframe Discussion List <[email protected]> There might be another ramification. It seems that all of the docview's that come on a google now, the links are broken. For example, if you google IBM DOCVIEW, the hits that show up, similar to this: http://www-01.ibm.com/support/docview.wss?uid=swg21433581 get 404's. Another example, google PM60958. Even if you search for PM60958 from the IBM website, it brings up the broken link. :( I'm assuming the crawlers will update this stuff at some point, hopefully. I don't know if it's related to the SR change, I would think it would have had more to do with SIS than ETR, but it is pretty coincidental. Mary Anne On 5/16/2012 3:46 AM, Barbara Nitz wrote: > Given that IBM took away ETR yesterday and has by now forced SR upon the mainframe world - do Americans coming from servicelink also have to login again to get to their ETRs??? Or is this 'privilege' reserved for EMEA? > > Until ETR was taken away (yesterday morning our time) no extra login from Servicelink was required, SR was reachable using the normal servicelink login. I consider this an error and have opened a ticket. I complained about this behavior during a closed meeting with Christian Gilmore and other IBMers at SHARE in Orlando back in February. Christian acknowledged the problem and made a note of it at the time, but nothing has been done to change it (yet). ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information. 127 Public Square, Cleveland, OH 44114 If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to mailto:[email protected] with 'No Promotional E-mails' in the SUBJECT line. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
