On Mon, 7 May 2012 20:49:12 -0500, W. Kevin Kelley <[email protected]> 
wrote:

>Mark,
>
>I understand your frustration, and I can only suggest that you do what is 
>appropriate for your customer. If you wish to open a formal complaint about 
>what you view as a loss of function, that is of course your decision.
>
>The manner of delivery and the timeliness with which the support was delivered 
>are result of a commitment that we made to the ESP customers.
>
>Please note that there was no z/OS Console Support involvement in the original 
>DFSMS R13 support: it was unique to DFSMS; the current support is not.
>
>W. Kevin Kelley -- IBM POK Lab -- z/OS Core Technical Development
>

Kevin,

It's not a loss of function since I'm not even using it in production yet.   
However, if
you / your employer's attitude is that it is now my issue to deal with and I 
need
to take the ball and run with it as far as a "complaint" or new SHARE 
requirement
or whatever the case may be, then what was your point in posting to IBM-MAIN to
solicit feedback to begin with?

Regards,

Mark
--
Mark Zelden - Zelden Consulting Services - z/OS, OS/390 and MVS       
mailto:[email protected]                                        
Mark's MVS Utilities: http://www.mzelden.com/mvsutil.html 
Systems Programming expert at http://expertanswercenter.techtarget.com/

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