On Mon, 7 May 2012 20:49:12 -0500, W. Kevin Kelley <[email protected]> wrote:
>Mark, > >I understand your frustration, and I can only suggest that you do what is >appropriate for your customer. If you wish to open a formal complaint about >what you view as a loss of function, that is of course your decision. > >The manner of delivery and the timeliness with which the support was delivered >are result of a commitment that we made to the ESP customers. > >Please note that there was no z/OS Console Support involvement in the original >DFSMS R13 support: it was unique to DFSMS; the current support is not. > >W. Kevin Kelley -- IBM POK Lab -- z/OS Core Technical Development > Kevin, It's not a loss of function since I'm not even using it in production yet. However, if you / your employer's attitude is that it is now my issue to deal with and I need to take the ball and run with it as far as a "complaint" or new SHARE requirement or whatever the case may be, then what was your point in posting to IBM-MAIN to solicit feedback to begin with? Regards, Mark -- Mark Zelden - Zelden Consulting Services - z/OS, OS/390 and MVS mailto:[email protected] Mark's MVS Utilities: http://www.mzelden.com/mvsutil.html Systems Programming expert at http://expertanswercenter.techtarget.com/ ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN

