On 2 May 2012 14:05:30 -0700, in bit.listserv.ibm-main you wrote:

>I've complained to our IBM account team repeatedly that having IBMLink have 
>down time during the weekend when we have our changes scheduled is a big 
>exposure. I'd love to see them move out of the window most customers have 
>their change windows - maybe other accounts could also raise the issue to 
>their teams?

I guess that the service link team hasn't gotten the message that
system z allows 24/7/365.  I can't imagine Microsoft having their
service site shut down for that amount of time.  So far as I know
their equivalent of Service Link is always available.  If I had the
money I would bring this up at a shareholders meeting but the travel
costs are too great for the low value to me personally.

Clark Morris
>
>Jerry Whitteridge
>Lead Systems Programmer
>Safeway Inc.
>925 951 4184
>
>If you feel in control
>you just aren't going fast enough.
>
>
>-----Original Message-----
>From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of 
>Edward Jaffe
>Sent: Wednesday, May 02, 2012 11:33 AM
>To: [email protected]
>Subject: Re: IBMLink Outage May 4-7
>
>On 5/2/2012 11:24 AM, Mary Anne Matyaz wrote:
>> Wow. That's...a lot of downtime. :(  Do you know if that includes SR?
>
>No idea. The news article is very brief. (See below.)
>
>https://www.ibm.com/ibmlink/news/NewsServlet.wss?referrer=newsMain&command=Get&news_item_id=5446&lc=en&cc=US
>
>I agree. It is a LOT of downtime! I hope nobody has any serious sysprogging 
>scheduled for this weekend...

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