W dniu 2011-02-14 17:28, McKown, John pisze:
I would hope that context would make it clear (as it is here since HFS in
IBM-MAIN is unique and unlikely to refer the MAC OS HFS filesystem) as to
whether a question is about UNIX or VTAM. Unfortunately, at times, I have seen
a message similar to the following:
"Problem with USS. Please help!!!"
and that is the complete message. Of course, being the louse that I am, I
simply ignore those messages. If I cannot understand the question, or even the
context into which the question should be placed, I ignore it completely. And
the above example, I don't know if the person is having a problem with z/OS
VTAM, z/OS UNIX, z/VM VTAM or the U.S. Navy.
Let's assume the following example
Topic: IEBGENER errors
Content: when I'm trying to use IEBGENER to copy a dataset from tape to
disk I get B37 reason code. Please help how to fix IEBGENER.
(all the funnies intended, no JCL code provided, in further response we
will see allocation TRK,1 in SYSUT1)
What can we do with such question:
a) ignore
b) try to help despite the topic is wrong, description is bad too. We
are here TO HELP EACH OTHER AND TO LEARN FROM OTHER'S RESPONSES.
c) start new war just because it's not IEBGENER problem, B37 is not a
reason - it's abend code, discuss what is official definition of 'abend'
the 'reason code', finally start personal attacks.
d) stay cryptic, just to show other that "I know the answer, but the
question is wrong". "ITYM", "OTOH", "FSVO", "it's not my dog" and
malicious remarks are welcome.
e) combination of d) and c)
I prefer b), sometimes a).
Last but not least: if you really don't know what meaning of
acronym/initialism is meant then ...you probably simply don't know the
answer. Maybe because you don't know the problem, maybe the problem is
not described well enough.
Example: CSI problem. I have a problem with CSI. It's full. Can I alter
it to be mutlivolume? Can it be Extended Addressability?
(hint: CSI has two Very_Official_IBM_Approved_Meanings).
Quiz: is the above about dataset used in SMP/e or rather Catalog Search
Interface?
Rhetorical: would it hurt to start the anser in the folowing manner:
"I assume you mean SMP/E CSI dataset. You can..."
--
Radoslaw Skorupka
Lodz, Poland
P.S. I like mail filtering. I did it for some USS warrior many moons
ago. Everytime I see his responses quoted in other's mails I see it was
good decision. I lose nothing except acerbities (taken from dictionary,
I hope in proper meaning).
--
BRE Bank SA
ul. Senatorska 18
00-950 Warszawa
www.brebank.pl
Sd Rejonowy dla m. st. Warszawy
XII Wydzia Gospodarczy Krajowego Rejestru Sdowego,
nr rejestru przedsibiorców KRS 0000025237
NIP: 526-021-50-88
Wedug stanu na dzie 16.07.2010 r. kapita zakadowy BRE Banku SA (w caoci wpacony) wynosi 168.248.328 zotych.
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