If you have Windows 11 and native Windows Virus scanner running then below steps are likely to work. Of course YMMV but read it fully before following them. These steps can be adopted for Norton as well but I don't have it installed (and I avoid it due to experienced failures from them in the past) so I am not able to list their steps here.
Save the installer file: 1 - Launch Microsoft Edge. 2 - Go to Sourceforge and navigate to stable 5.14 folder. Better yet click on the link: https://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%29/5.14/gnucash-5.14.setup.exe/download. **Critical** Make sure you are getting it from a legitimate source if different from this link as you will be bypassing multiple layers of Microsoft's security system later on to install and run. **Warning** If you get this wrong then you will likely end up infecting your system which will likely result in formatting your hard drive, and starting from scratch as that is really the only way to know that you have an infection free system. There are no ifs, buts and thens to this as it is from being professional in the field for mi 3 - Click on 'gnucash-5.14.setup.exe' to start download. When prompted, click on 'Save as' and save the file at a location that you can remember (location and file name will be needed later). 3a - If you get an orange/red window in Edge that states that download might be infected or fails checks, click on the "More..." and select "Keep file." This is part of Microsoft Edge's SmartScreen Filtering system that checks the source of the file to be downloaded and prompts if it thinks anything other than it passed Microsoft's mustard. Install GNUCASH: 4 - Open Windows Security applet by clicking 'Start menu' --> 'Settings' --> 'Privacy & security' --> 'Windows Security' --> ' Virus & threat protection' 5 - Under 'Virus & threats protection settings' click on the text 'Manage settings'. 6 - Scroll down to 'Exclusions' section and click on the text 'Add or remove exclusions'. In the 'User Control Access' window that will pop up, click 'Yes' button. 7 - Click on the '+ Add an exclusion' button then select 'File' from the list box. 8 - In the 'Open' dialogue box, navigate to the file in saved in step 3, click on the file to select it, and then press 'Open' button. **Critical ** This will permit the GNUCASH installer to bypass Microsoft's security system without being flagged as a malicious file. 9 - Launch the file saved in step 3 to start the install of GNUCASH. Install it at its default location. Run GNUCASH: 10 - After install is complete, open Windows Security applet by performing step 4 above. 11 - Under 'Ransomware protection', click on the text 'Manage ransomware protection'. 12 - Under 'Controlled folder access', click on the text 'Allow an app through Controlled folder access'. In the 'User Control Access' window that will pop up, click 'Yes' button. 13 - Click on the '+ Add an allowed app' button then select 'Browse all apps' from the list box. 14 - In the 'Open' dialogue box, navigate to 'C:\Program Files (x86)\gnucash\bin' (or location you installed in step 9), click on 'gnucash.exe' file to select it, then press 'Open' button. **Critical** This will permit GNUCASH to run and permit access to protected folders where your data files may be saved. HTH -----Original Message----- From: Geoff Jankowski <[email protected]> Sent: Friday, March 06, 2026 2:33 AM To: [email protected] Cc: [email protected] Subject: Re: [GNC] Gnucash 5.14 invected Hi Rudolph, Can you post some more detail please? It would help to know the os of the machine you are using and, more importantly, the source of your copy of Gnucash. Try deleting the version you have and download from the official source sites to see if you have the same issue. Post as much detail of the results as you can to help the group help you. Geoff +33 6 22 93 00 53 +44 7770 58 48 38 > On 5 Mar 2026, at 23:53, ramblercyber--- via gnucash-user > <[email protected]> wrote: > > I’ve been using GnuCash for quite a while but without the possibility > to get it updated to the new 5.14 version Both Norton and windows > bit-defender indicate the same issue. I’ve tried for weeks to get it > installed without any success. > Your help in resolving this issue would be much appreciated. > > Rudolf > > Sent from [Proton Mail](https://proton.me/mail/home) for iOS. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
