Hi Rudolph,
Can you post some more detail please? It would help to know the os of the
machine you are using and, more importantly, the source of your copy of
Gnucash.
Try deleting the version you have and download from the official source sites
to see if you have the same issue.
Post as much detail of the results as you can to help the group help you.
Geoff
+33 6 22 93 00 53
+44 7770 58 48 38
> On 5 Mar 2026, at 23:53, ramblercyber--- via gnucash-user
> <[email protected]> wrote:
>
> I’ve been using GnuCash for quite a while but without the possibility to get
> it updated to the new 5.14 version
> Both Norton and windows bit-defender indicate the same issue. I’ve tried for
> weeks to get it installed without any success.
> Your help in resolving this issue would be much appreciated.
>
> Rudolf
>
> Sent from [Proton Mail](https://proton.me/mail/home) for iOS.
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