Are you using the Business Features, or just doing manual entries?

The Business Features cannot handle multiple entities, that is, Vendors/Customers in the same document. (Bill/Invoice/Payment) It can handle multiple of one of any of those for the *same* Vendor/Customer however. (such as multiple payments per invoice, or multiple invoices paid with a single payment)

If you want to use the Business Features but still handle multiple entities with a single document/transaction, you'll need to use an intermediary or holding account to first record the payment, and then use that transaction to apply to each Customer. (you may even have to do that second part manually regardless)

If you are doing this entirely manually, without the Business Features, then this is as simple as creating a complex(multi)-split transaction like so:

Dr. Checking $200
  Cr. Income:Client A $50
  Cr. Income:Client B $70
  Cr. Income:Client C $80

(or whatever makes sense in your business—I'm not entirely following your explanation of the real-world transaction)

Whatever your approach, I recommend trying to model the real-world transaction as closely as possible. (and always enter as much detail as possible, even if you don't think you need it now, you will be glad you did later!)

Regards,
Adrien

On 2/26/26 1:37 PM, Jose Fuenzalida wrote:
Hi; my wife has a very small private practice and I have been writing entries in our checking account and her Business checking without much detail in them ( the entries ) Everything is into one file ,it is much easier to see everything in this way.

Recently I tried to help her a bit but I ran into a problem : in order to enter an income check from insurance company X  I tried to enter more detail because she gets a check for lets say 3 clients ,this 3 clients belong to the same insurance company X but since the have different

rates of pay, example : client A gets paid $50 , client B gets paid $ 70 and client C gets paid $80 for a grand total of $ 200 so my wife gets a check for $ 200 from Insurance Company X ,before I use to just enter the total amount into her business checking account but a week ago

tried to enter or make that entry a Split entry trying to enter the 3 clients and their amount of payment ,every entry from this goes into an Income account Named Insurance Company X  , now every time that I input an entry or client into the Split Gnucash asks where this

money is from  so in the transfer column I choose Income:Insurance Co. X  I do this for each client ,when I check the entry in the Income :Insurance Co. X  I find now 3 separated entries basically all the same each one of them with a Split and in it the 3 Clients. when in fact I

only input one entry  in the corresponding Assets:Business Checking , one Split with the 3 clients in it  not 3 as is shown in the Income: Insurance Co. X  part of the equation.

The question is : is there any way to input only one entry in the checking account and get only one entry in the income account?

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