Hi everyone,
I'm running Gnucash 2.6.21 and recently updated to Win 11. I think that triggered an issue with Reports. Any time I try to access anything in the Reports menu, Gnucash closes. Everything else seems to be working fine. Here's the windows error message: Faulting application name: gnucash.exe, version: 0.0.0.0, time stamp: 0x5acd42ff Faulting module name: libfreetype-6.dll, version: 0.0.0.0, time stamp: 0x578413f8 Exception code: 0xc0000005 Fault offset: 0x0001467e Faulting process id: 0x4668 Faulting application start time: 0x1DB9BFA5946A038 Faulting application path: C:\Program Files (x86)\gnucash\bin\gnucash.exe Faulting module path: C:\Program Files (x86)\gnucash\bin\libfreetype-6.dll Report Id: 068f7043-2080-47b1-a249-c7a425549dfa Faulting package full name: Faulting package-relative application ID: Does anyone have any suggestions on how to fix this issue? Ever since I updated to Win 11, everything has gotten sluggish. I was going to get a new laptop after the new year, so I'm thinking I may just get it now and avoid the sluggishness and Gnucash problems altogether. If I get a new laptop, I'm thinking about downloading the latest version of Gnucash (instead of holding on to my 2.6.21 version that I've had trouble updating), and starting "fresh." Just close out with December 2024 on my current laptop, and start with January 1, 2025 on my, instead of transferring my gnucash files to my new laptop. (I remember having issues the last time I upgraded laptops.) I'll keep the laptop I'm currently using for a while for historical data, and I have hard copies of income statements. Would that be good enough? Any problems with doing things this way? I hope all of this makes sense. I was up late last night trying way too many fixes and my brain is fried. Thanks for any advice, Dianna _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
