Tani-Rae, The install the newer version part is easy. Download the dmg for your Mac’s processor, open it, and drag GnuCash somewhere that the current GnuCash isn’t. Make a copy of your data file for safety.
But the import problem is probably not related to the GnuCash version. It’s possible that the second-party library (it’s not really third party, the maintainers were GnuCash contributors long ago) doesn’t support the OFX version that NFCU uses. Have you looked in the trace file (see https://wiki.gnucash.org/wiki/Tracefile) to see if there are any error messages? Can you try a different format like QIF or CSV? David’s suggestion to try importing small chunks is a good one, not because GnuCash can’t digest large files but because if you give it small chunks to train on it can learn what transactions go to which accounts which makes it much faster and easier for importing later chunks. Regards, John Ralls > On Feb 27, 2025, at 19:44, Tani Rae Standridge <tani...@gmail.com> wrote: > > Hi > > I am desperate. The bank account with the most transactions (702) that I > need to import to GnuCash. isn't importing. All 6 other accounts from other > banks were imported. > I got hoodwinked into a chat with justanswer.com that didn't result in an > answer. Below is what I typed to the chatbot. I hope it is clear enough > for someone with skill to help me. > > I am using version 3.1 GnuCash. I was downloading bank transactions to my > accounts. Unfortunately, the account with the most transactions (702) does > not show any transactions when I hit import and choose the file that says > it contains 164 kb. The import screen is blank. I can’t possibly enter all > these manually. Any way to force it? > > > I am on a Mac Big Sur using GNUCASH ver 3.1. > > > There is no error message. The screen that usually shows transactions to be > imported on GnuCash just comes up blank. > > > I chose several different ranges from the bank to download. And I tried the > checking account and the credit card account from this bank and neither one > would import. so I tried several different versions of date ranges and I > tried using OFX and QFX on downloads and neither worked. > > > It seems to be only my Navy federal accounts. I tried to import an only 5 > kb file for the checking account and it's blank. I tried downloading all > transactions with no date range restriction on the credit card and that did > not open either. That downloaded to my Mac showing it was 553 kb-sized > file. So there must be transactions in there. That is when I went in and > restricted dates and got files that were 165 kb but upon importing, the > import window on all is blank. I switched banks to Chase and those came in! > > > Also, I'm wondering if it's a problem that I am using version 3.1 of > GnuCash and not the new version 5. I am not sure how to update to that > though and am afraid I may lose data if I download the newer version. > Advise on this would be helpful as well. > > > Thank you for trying to help me. > > > -- > Tani-Rae > 206-300-5740 > tani...@gmail.com <trgst...@comcast.net> > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
