I'm on Windows 10 Pro N version 22H2 build 19045.5487. I just did a fresh install of gnucash-5.10.setup.exe with all default install settings. When I try to launch GnuCash now, I see a process appear in Task Manager called "GnuCash Program File (32bit)" but it only lasts a few seconds then disappears. At no point does a window or dialog or any GUI at all appear.
I have tried to follow debugging instructions at: - https://wiki.gnucash.org/wiki/Windows_Debugging - https://wiki.gnucash.org/wiki/Windows#Error_messages.2C_Trace_file There are no tracefiles in AppData\Local\Temp. I have Strawberry Perl installed, but if I run "perl exetype.pl gnucash.exe console" it doesn't actually do anything different - nothing is output to the console. If I check Event Viewer, I can see a couple events logged showing that gnucash.exe is crashing: *Error 2025-02-22 13:51:54 Application Error 1000 (100)* > > Log Name: Application > Source: Application Error > Date: 2025-02-22 13:51:54 > Event ID: 1000 > Task Category: (100) > Level: Error > Keywords: Classic > User: N/A > Description: > Faulting application name: gnucash.exe, version: 5.10.0.0, time stamp: > 0x675f466d > Faulting module name: libgnc-engine.dll, version: 0.0.0.0, time stamp: > 0x675f4390 > Exception code: 0xc0000005 > Fault offset: 0x000980c1 > Faulting process id: 0x5324 > Faulting application start time: 0x01db8573fb770834 > Faulting application path: C:\Program Files (x86)\gnucash\bin\gnucash.exe > Faulting module path: C:\Program Files (x86)\gnucash\bin\libgnc-engine.dll > Report Id: a48da1cb-711c-476f-8b7b-4e6147f8f59e > Faulting package full name: > Faulting package-relative application ID: *Information 2025-02-22 13:51:57 Windows Error Reporting 1001 None* > Log Name: Application > Source: Windows Error Reporting > Date: 2025-02-22 13:51:57 > Event ID: 1001 > Task Category: None > Level: Information > Keywords: Classic > User: N/A > Description: > Fault bucket 1682247521809423635, type 1 > Event Name: APPCRASH > Response: Not available > Cab Id: 0 > Problem signature: > P1: gnucash.exe > P2: 5.10.0.0 > P3: 675f466d > P4: libgnc-engine.dll > P5: 0.0.0.0 > P6: 675f4390 > P7: c0000005 > P8: 000980c1 > P9: > P10: > Attached files: > > \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB70D.tmp.WERInternalMetadata.xml > These files may be available here: > > \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_gnucash.exe_eb627d754d12988e94a8991e1eaf9de64f8ff439_43214a3e_736a9ef5-dbec-4742-affb-2b971485ab9a > Analysis symbol: > Rechecking for solution: 0 > Report Id: a48da1cb-711c-476f-8b7b-4e6147f8f59e > Report Status: 268435456 > Hashed bucket: ba18a4a28cb8dd35b7588b3549bb5d13 > Cab Guid: 0 Here is the contents of *C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_gnucash.exe_eb627d754d12988e94a8991e1eaf9de64f8ff439_43214a3e_736a9ef5-dbec-4742-affb-2b971485ab9a\Report.wer:* > Version=1 > EventType=APPCRASH > EventTime=133847347147198936 > ReportType=2 > Consent=1 > UploadTime=133847347156154019 > ReportStatus=268435456 > ReportIdentifier=736a9ef5-dbec-4742-affb-2b971485ab9a > IntegratorReportIdentifier=a48da1cb-711c-476f-8b7b-4e6147f8f59e > Wow64Host=34404 > Wow64Guest=332 > NsAppName=gnucash.exe > OriginalFilename=gnucash.exe > AppSessionGuid=00005324-0002-00b4-3408-77fb7385db01 > > TargetAppId=W:0006193755285b8f6aabe6294131d5eb7e5c00000904!0000554a18fa1068453a890fe201ef76a56cff7e2ffd!gnucash.exe > TargetAppVer=2024//12//15:21:13:17!2caf9b!gnucash.exe > BootId=4294967295 > ServiceSplit=41214220 > TargetAsId=56311 > IsFatal=1 > EtwNonCollectReason=1 > Response.BucketId=ba18a4a28cb8dd35b7588b3549bb5d13 > Response.BucketTable=1 > Response.LegacyBucketId=1682247521809423635 > Response.type=4 > Sig[0].Name=Application Name > Sig[0].Value=gnucash.exe > Sig[1].Name=Application Version > Sig[1].Value=5.10.0.0 > Sig[2].Name=Application Timestamp > Sig[2].Value=675f466d > Sig[3].Name=Fault Module Name > Sig[3].Value=libgnc-engine.dll > Sig[4].Name=Fault Module Version > Sig[4].Value=0.0.0.0 > Sig[5].Name=Fault Module Timestamp > Sig[5].Value=675f4390 > Sig[6].Name=Exception Code > Sig[6].Value=c0000005 > Sig[7].Name=Exception Offset > Sig[7].Value=000980c1 > DynamicSig[1].Name=OS Version > DynamicSig[1].Value=10.0.19045.2.0.0.256.49 > DynamicSig[2].Name=Locale ID > DynamicSig[2].Value=1033 > DynamicSig[22].Name=Additional Information 1 > DynamicSig[22].Value=af36 > DynamicSig[23].Name=Additional Information 2 > DynamicSig[23].Value=af365dda5889ca79ba47701212645c17 > DynamicSig[24].Name=Additional Information 3 > DynamicSig[24].Value=a859 > DynamicSig[25].Name=Additional Information 4 > DynamicSig[25].Value=a859ce346a6d2750381dddfb728361e2 > UI[2]=C:\Program Files (x86)\gnucash\bin\gnucash.exe > LoadedModule[0]=C:\Program Files (x86)\gnucash\bin\gnucash.exe > LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll > LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL > LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll > LoadedModule[4]=C:\WINDOWS\System32\msvcrt.dll > LoadedModule[5]=C:\WINDOWS\System32\SHELL32.dll > LoadedModule[6]=C:\WINDOWS\System32\msvcp_win.dll > LoadedModule[7]=C:\WINDOWS\System32\ucrtbase.dll > LoadedModule[8]=C:\WINDOWS\System32\USER32.dll > LoadedModule[9]=C:\WINDOWS\System32\win32u.dll > LoadedModule[10]=C:\Program Files (x86)\gnucash\bin\libguile-2.2-1.dll > LoadedModule[11]=C:\WINDOWS\System32\GDI32.dll > LoadedModule[12]=C:\WINDOWS\System32\gdi32full.dll > LoadedModule[13]=C:\WINDOWS\System32\ADVAPI32.dll > LoadedModule[14]=C:\Program Files (x86)\gnucash\bin\libboost_locale-mt.dll > LoadedModule[15]=C:\WINDOWS\System32\sechost.dll > LoadedModule[16]=C:\WINDOWS\System32\RPCRT4.dll > LoadedModule[17]=C:\WINDOWS\System32\bcrypt.dll > LoadedModule[18]=C:\Program Files > (x86)\gnucash\bin\libboost_program_options-mt.dll > LoadedModule[19]=C:\WINDOWS\System32\WS2_32.dll > LoadedModule[20]=C:\Program Files (x86)\gnucash\bin\libgcc_s_dw2-1.dll > LoadedModule[21]=C:\Program Files (x86)\gnucash\bin\libgio-2.0-0.dll > LoadedModule[22]=C:\WINDOWS\System32\ole32.dll > LoadedModule[23]=C:\Program Files (x86)\gnucash\bin\libglib-2.0-0.dll > LoadedModule[24]=C:\WINDOWS\System32\combase.dll > LoadedModule[25]=C:\WINDOWS\System32\SHLWAPI.dll > LoadedModule[26]=C:\Program Files (x86)\gnucash\bin\libgtk-3-0.dll > LoadedModule[27]=C:\Program Files (x86)\gnucash\bin\libintl-8.dll > LoadedModule[28]=C:\Program Files (x86)\gnucash\bin\libgc-1.dll > LoadedModule[29]=C:\Program Files (x86)\gnucash\bin\libstdc++-6.dll > LoadedModule[30]=C:\WINDOWS\System32\COMDLG32.DLL > LoadedModule[31]=C:\WINDOWS\System32\shcore.dll > LoadedModule[32]=C:\WINDOWS\System32\IMM32.DLL > LoadedModule[33]=C:\Program Files (x86)\gnucash\bin\libgnc-gnome-utils.dll > LoadedModule[34]=C:\Program Files (x86)\gnucash\bin\libgnc-gnome-search.dll > LoadedModule[35]=C:\Program Files (x86)\gnucash\bin\libgnc-bi-import.dll > LoadedModule[36]=C:\Program Files (x86)\gnucash\bin\libgnc-gnome.dll > LoadedModule[37]=C:\Program Files > (x86)\gnucash\bin\libgnc-customer-import.dll > LoadedModule[38]=C:\Program Files (x86)\gnucash\bin\libgnc-csv-export.dll > LoadedModule[39]=C:\Program Files (x86)\gnucash\bin\libgnc-log-replay.dll > LoadedModule[40]=C:\Program Files (x86)\gnucash\bin\libgnc-report.dll > LoadedModule[41]=C:\Program Files (x86)\gnucash\bin\libgnc-app-utils.dll > LoadedModule[42]=C:\Program Files (x86)\gnucash\bin\libgnc-expressions.dll > LoadedModule[43]=C:\Program Files (x86)\gnucash\bin\libgnc-core-utils.dll > LoadedModule[44]=C:\Program Files (x86)\gnucash\bin\libgnc-engine.dll > LoadedModule[45]=C:\Program Files (x86)\gnucash\bin\libgnc-qif-import.dll > LoadedModule[46]=C:\Program Files (x86)\gnucash\bin\libboost_thread-mt.dll > LoadedModule[47]=C:\Program Files > (x86)\gnucash\bin\libgnc-register-gnome.dll > LoadedModule[48]=C:\Program Files (x86)\gnucash\bin\libiconv-2.dll > LoadedModule[49]=C:\Program Files (x86)\gnucash\bin\libicuuc74.dll > LoadedModule[50]=C:\Program Files (x86)\gnucash\bin\libicuin74.dll > LoadedModule[51]=C:\Program Files (x86)\gnucash\bin\libffi-8.dll > LoadedModule[52]=C:\Program Files (x86)\gnucash\bin\libgmp-10.dll > LoadedModule[53]=C:\Program Files (x86)\gnucash\bin\libltdl-7.dll > LoadedModule[54]=C:\Program Files (x86)\gnucash\bin\libwinpthread-1.dll > LoadedModule[55]=C:\Program Files (x86)\gnucash\bin\libunistring-5.dll > LoadedModule[56]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL > LoadedModule[57]=C:\Program Files (x86)\gnucash\bin\libpcre2-8-0.dll > LoadedModule[58]=C:\Program Files (x86)\gnucash\bin\zlib1.dll > LoadedModule[59]=C:\Program Files (x86)\gnucash\bin\libgmodule-2.0-0.dll > LoadedModule[60]=C:\Program Files (x86)\gnucash\bin\libgobject-2.0-0.dll > > LoadedModule[61]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.4355_none_a865f0c28672571c\COMCTL32.dll > LoadedModule[62]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV > LoadedModule[63]=C:\Program Files (x86)\gnucash\bin\libatk-1.0-0.dll > LoadedModule[64]=C:\Program Files (x86)\gnucash\bin\libcairo-gobject-2.dll > LoadedModule[65]=C:\WINDOWS\SYSTEM32\DNSAPI.dll > LoadedModule[66]=C:\Program Files (x86)\gnucash\bin\libcairo-2.dll > LoadedModule[67]=C:\Program Files (x86)\gnucash\bin\libepoxy-0.dll > LoadedModule[68]=C:\Program Files (x86)\gnucash\bin\libfribidi-0.dll > LoadedModule[69]=C:\Program Files (x86)\gnucash\bin\libgdk_pixbuf-2.0-0.dll > LoadedModule[70]=C:\Program Files (x86)\gnucash\bin\libharfbuzz-0.dll > LoadedModule[71]=C:\WINDOWS\System32\USP10.dll > LoadedModule[72]=C:\Program Files (x86)\gnucash\bin\libpango-1.0-0.dll > LoadedModule[73]=C:\Program Files (x86)\gnucash\bin\libpangocairo-1.0-0.dll > LoadedModule[74]=C:\Program Files (x86)\gnucash\bin\libpangowin32-1.0-0.dll > LoadedModule[75]=C:\Program Files (x86)\gnucash\bin\libgdk-3-0.dll > LoadedModule[76]=C:\WINDOWS\System32\SETUPAPI.dll > LoadedModule[77]=C:\WINDOWS\System32\cfgmgr32.dll > LoadedModule[78]=C:\Program Files (x86)\gnucash\bin\libgnucash-guile.dll > LoadedModule[79]=C:\Program Files (x86)\gnucash\bin\libxml2-2.dll > LoadedModule[80]=C:\Program Files (x86)\gnucash\bin\libgnc-module.dll > LoadedModule[81]=C:\Program Files (x86)\gnucash\bin\libgnc-csv-import.dll > LoadedModule[82]=C:\Program Files (x86)\gnucash\bin\libsystre-0.dll > LoadedModule[83]=C:\Program Files > (x86)\gnucash\bin\libgnc-backend-xml-utils.dll > LoadedModule[84]=C:\Program Files (x86)\gnucash\bin\libgnc-locale-tax.dll > LoadedModule[85]=C:\Program Files (x86)\gnucash\bin\libsecret-1-0.dll > LoadedModule[86]=C:\Program Files > (x86)\gnucash\bin\libboost_filesystem-mt.dll > LoadedModule[87]=C:\WINDOWS\SYSTEM32\hhctrl.ocx > LoadedModule[88]=C:\WINDOWS\System32\OLEAUT32.dll > LoadedModule[89]=C:\WINDOWS\SYSTEM32\WSOCK32.DLL > LoadedModule[90]=C:\Program Files (x86)\gnucash\bin\libgnc-html.dll > LoadedModule[91]=C:\Program Files > (x86)\gnucash\bin\libgnc-register-core.dll > LoadedModule[92]=C:\Program Files (x86)\gnucash\bin\libfontconfig-1.dll > LoadedModule[93]=C:\Program Files (x86)\gnucash\bin\libfreetype-6.dll > LoadedModule[94]=C:\Program Files (x86)\gnucash\bin\libpixman-1-0.dll > LoadedModule[95]=C:\Program Files (x86)\gnucash\bin\libpng16-16.dll > > LoadedModule[96]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.5369_none_d9518ab7e1044dec\gdiplus.dll > LoadedModule[97]=C:\Program Files (x86)\gnucash\bin\libgraphite2.dll > LoadedModule[98]=C:\Program Files (x86)\gnucash\bin\libthai-0.dll > LoadedModule[99]=C:\Program Files (x86)\gnucash\bin\libpangoft2-1.0-0.dll > LoadedModule[100]=C:\Program Files (x86)\gnucash\bin\libicudt74.dll > LoadedModule[101]=C:\WINDOWS\SYSTEM32\DWrite.dll > LoadedModule[102]=C:\WINDOWS\SYSTEM32\MSIMG32.DLL > LoadedModule[103]=C:\WINDOWS\SYSTEM32\dwmapi.dll > LoadedModule[104]=C:\WINDOWS\SYSTEM32\hid.dll > LoadedModule[105]=C:\WINDOWS\SYSTEM32\WINMM.DLL > LoadedModule[106]=C:\Program Files (x86)\gnucash\bin\liblzma-5.dll > LoadedModule[107]=C:\Program Files (x86)\gnucash\bin\libtre-5.dll > > LoadedModule[108]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.4355_none_c0dc01d438beab35\COMCTL32.dll > LoadedModule[109]=C:\Program Files (x86)\gnucash\bin\libgnc-ledger-core.dll > LoadedModule[110]=C:\Program Files (x86)\gnucash\bin\libexpat-1.dll > LoadedModule[111]=C:\Program Files (x86)\gnucash\bin\libbz2-1.dll > LoadedModule[112]=C:\Program Files (x86)\gnucash\bin\libbrotlidec.dll > LoadedModule[113]=C:\Program Files (x86)\gnucash\bin\libdatrie-1.dll > LoadedModule[114]=C:\Program Files (x86)\gnucash\bin\libbrotlicommon.dll > LoadedModule[115]=C:\Program Files > (x86)\gnucash\bin\libgnc-generic-import.dll > LoadedModule[116]=C:\Program Files (x86)\gnucash\bin\libgcrypt-20.dll > LoadedModule[117]=C:\Program Files (x86)\gnucash\bin\libwebkitgtk-3.0-0.dll > LoadedModule[118]=C:\Program Files (x86)\gnucash\bin\libharfbuzz-icu-0.dll > LoadedModule[119]=C:\Program Files (x86)\gnucash\bin\libgpg-error-0.dll > LoadedModule[120]=C:\Program Files (x86)\gnucash\bin\libjpeg-8.dll > LoadedModule[121]=C:\WINDOWS\SYSTEM32\VERSION.dll > LoadedModule[122]=C:\Program Files (x86)\gnucash\bin\libsqlite3-0.dll > LoadedModule[123]=C:\Program Files (x86)\gnucash\bin\libsoup-2.4-1.dll > LoadedModule[124]=C:\Program Files (x86)\gnucash\bin\libwebp-7.dll > LoadedModule[125]=C:\Program Files (x86)\gnucash\bin\libxslt-1.dll > LoadedModule[126]=C:\Program Files (x86)\gnucash\bin\libpsl-5.dll > LoadedModule[127]=C:\Program Files (x86)\gnucash\bin\libsharpyuv-0.dll > LoadedModule[128]=C:\Program Files > (x86)\gnucash\bin\libjavascriptcoregtk-3.0-0.dll > LoadedModule[129]=C:\Program Files (x86)\gnucash\bin\libidn2-0.dll > LoadedModule[130]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL > LoadedModule[131]=C:\WINDOWS\System32\bcryptPrimitives.dll > LoadedModule[132]=C:\WINDOWS\System32\NSI.dll > State[0].Key=Transport.DoneStage1 > State[0].Value=1 > OsInfo[0].Key=vermaj > OsInfo[0].Value=10 > OsInfo[1].Key=vermin > OsInfo[1].Value=0 > OsInfo[2].Key=verbld > OsInfo[2].Value=19045 > OsInfo[3].Key=ubr > OsInfo[3].Value=5487 > OsInfo[4].Key=versp > OsInfo[4].Value=0 > OsInfo[5].Key=arch > OsInfo[5].Value=9 > OsInfo[6].Key=lcid > OsInfo[6].Value=1033 > OsInfo[7].Key=geoid > OsInfo[7].Value=244 > OsInfo[8].Key=sku > OsInfo[8].Value=49 > OsInfo[9].Key=domain > OsInfo[9].Value=0 > OsInfo[10].Key=prodsuite > OsInfo[10].Value=256 > OsInfo[11].Key=ntprodtype > OsInfo[11].Value=1 > OsInfo[12].Key=platid > OsInfo[12].Value=10 > OsInfo[13].Key=sr > OsInfo[13].Value=0 > OsInfo[14].Key=tmsi > OsInfo[14].Value=223076012 > OsInfo[15].Key=osinsty > OsInfo[15].Value=3 > OsInfo[16].Key=iever > OsInfo[16].Value=11.3636.19041.0-11.0.1000 > OsInfo[17].Key=portos > OsInfo[17].Value=0 > OsInfo[18].Key=ram > OsInfo[18].Value=16286 > OsInfo[19].Key=svolsz > OsInfo[19].Value=238 > OsInfo[20].Key=wimbt > OsInfo[20].Value=0 > OsInfo[21].Key=blddt > OsInfo[21].Value=191206 > OsInfo[22].Key=bldtm > OsInfo[22].Value=1406 > OsInfo[23].Key=bldbrch > OsInfo[23].Value=vb_release > OsInfo[24].Key=bldchk > OsInfo[24].Value=0 > OsInfo[25].Key=wpvermaj > OsInfo[25].Value=0 > OsInfo[26].Key=wpvermin > OsInfo[26].Value=0 > OsInfo[27].Key=wpbuildmaj > OsInfo[27].Value=0 > OsInfo[28].Key=wpbuildmin > OsInfo[28].Value=0 > OsInfo[29].Key=osver > OsInfo[29].Value=10.0.19041.5487.amd64fre.vb_release.191206-1406 > OsInfo[31].Key=edition > OsInfo[31].Value=ProfessionalN > OsInfo[32].Key=ring > OsInfo[33].Key=expid > OsInfo[34].Key=fconid > OsInfo[35].Key=containerid > OsInfo[36].Key=containertype > OsInfo[37].Key=edu > OsInfo[37].Value=0 > FriendlyEventName=Stopped working > ConsentKey=APPCRASH > AppName=GnuCash Program File > AppPath=C:\Program Files (x86)\gnucash\bin\gnucash.exe > NsPartner=windows > NsGroup=windows8 > Happy to provide any further details if it would help to troubleshoot. Many thanks! -Jugdish _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
