Thank You all for getting back to me! You all have mentioned importing, and
I did start that way however, it was not stable. I entered all of the
transactions by hand, first I did the credit cards and then the Checking
account.
Before I entered the checking account I had balanced them and
reconciled each credit card each month. When I entered the checking account
data I balanced and reconciled each month. I did not look at the credit
cards. When I went to enter the new credit care statements is when I found
the deposits were missing!
Do I need to enter the checking data before the credit cards?

Thanks in advance,
Ron

On Tue, Sep 17, 2024 at 4:13 PM David Cousens <davidcousen...@gmail.com>
wrote:

> Ron,
>
> SInce your problem seems to originate from importing data, it may help
> to fix that problem first if possible.  What form is the data you ar
> importing in(OFX, CSV. etc) . It sounds as though your problem was with
> matching the records of the same transaction in import of our checking
> account and credit account data.  There are two separate steps in the
> import matcher, identifying transactions which may already exist in
> your data file and the assignment of the account for the second entry
> for the transaction being imported.  It pays to check that the import
> matcher has correctly or not matched to existing transactions before
> completing the import. You can fine tune the data matching procedure
> which has two windows in the user preferences Edit->Preferences-
> >Import. There is a 4 day window within which transactions with dates
> within that window are assigned a high probability of a match and a 14
> day window where if the matching dates are outside the window the match
> is assigned a low probability.  The probability of a match also depends
> on how well other data for the transactions match. I have had problems
> in the past particularly with mismatching dates on regular transactions
> if they repeat  within the 14 day window or if they are outside the
> window but the other data matches extremely well. Dates on hand entered
> data can sometimes also differ considerably from when the bank records
> for the transaction depending on how quickly the transaction is cleared
> by the bank. Electronic clearance has reduced a lot of these problems.
>  Sometimes changing these date thresholds carefully can eliminate
> problems if you have clearly identified date matching difficulties.
>
> I have also found that importing the checking/bank accout record for a
> given month  before importing the credit account data usually works
> better and then reconciling both accounts once the data for eachof them
>  has been imported for that month.  In the import matching process you
> can examine the possible matches the program has assigned and override
> the programs choices. It is usually only payments made from the
> checking account to the credit card that have to be matched along with
> any transactions manually entered before importing
>
> Try to identify whether  the importing problem is importing data which
> should have been matched to existing transactions resulting in
> duplicated transactions or whether transactions which should have been
> imported are being rejected resulting in missing transactions for a
> given account.
>
> David Cousens
>
> On Tue, 2024-09-17 at 12:12 -0400, Ronald Solomon wrote:
> > I am using gnucash 5.6 I entered my credit cards by hand, I could not
> > get
> > the import to work consistently, I entered them a month at a time
> > then
> > balanced them with the statement and reconciled each month.
> > I then entered my checking account. in the same fashion, each month
> > is
> > balanced and reconciled. I got this month's credit card statement and
> > went
> > to enter when I saw the credit card account ending total was wrong, I
> > pulled up the old statement and I pulled up the statements back to
> > the 1st
> > of the year and it was wrong back to January. That was the problem I
> > was having with importing I would have a balanced and reconciled
> > account,
> > and the import would go back and change figures taking forever to
> > fix. At
> > first glance it appears some if not all of my deposits are missing.
> > Is this a bug? or am I doing the entering in the wrong order credit
> > cards
> > then checking information.
> >
>
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-- 
Ron Solomon DC
Integrative Health PHMA PA
Phone 252 671 2306
Fax 252 69310684
The reason you have a headache is not that you need more aspirin.
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