Hi, sorry, this is running on Windows 10 22H2. On Tue, Sep 26, 2023 at 12:16 PM Derek Atkins <de...@ihtfp.com> wrote:
> HI, > > One piece of data you don't provide: what OS/Distro are you using? > > For example, if you are on a Mac, there is a known behavior that GnuCash > on Mac ALWAYS opens the last-used gnucash file, regardless of how you open > it. Even if you double-click on a GnuCash data file, GnuCash on Mac will > still open the LAST USED file, not the one you clicked on. > > This behavior has caused many people to think there's a data issue. > > -derek > > On Tue, September 26, 2023 12:05 pm, Mark Truelove wrote: > > Hi all, I just joined the list. I thought I'd give this a try before > > moving > > to a bug report, because I can't believe this happens to me and no one > > else > > has experienced it. I did try searching list history as suggested with > > google, but didn't find anything referring to this specifically. > > > > Also, this is not the first time experiencing this phenomenon, probably > > the > > third. > > > > I use gnucash for personal finances, so I have a checking or cash account > > and a number of credit card accounts. All of these are reconciled > several > > times a year as I receive statements, although not always on time every > > month. However I don't go three months without catching up on all my > > accounts in any case. > > > > Today (and on previous occasions), I started my periodic reconciliations > > because I had statement notifications in email. I opened my credit card > > to > > reconcile and had the month's statement in a browser window. At first I > > was unable to match the "beginning of month" figures to fill out the > small > > prompt window when reconciling. After a few glances I realized that it > > was > > trying to match the beginning balance to September of LAST YEAR instead > of > > last month. I have reconciled this account to its statements 9 or10 > times > > in the last year, including last month. > > > > In previous months, I reconciled this account and saved it normally, and > > that information was retained for the following months' reconciliations. > > Now when it forgets, it is losing/ignoring several months of previous > > reconciliations, but not all of them (since this account is at least 20 > > years old). When I checked them all, it has forgotten reconciliation > data > > for three other accounts as well (while another six accounts in the same > > file are fully up-to date). > > > > I have backups of my files, both through GC's own backup system and my > own > > rotating backups. Loss of data files is not an issue here. This got me > > thinking, and I went back and reloaded some of these backup files > > directly. When loaded, they are all missing the same information as my > > current file. > > > > So, one could say, user error - he actually didn't reconcile for months, > > and the files show that. Unfortunately, I DID reconcile all of these > > accounts, and the program is treating some aspect of the data as if it > > doesn't exist beyond that point, regardless of the source file. > > > > I'm a retired IT pro, an IT Manager and other roles over 40 years. I > know > > how this looks at first glance. If this hadn't happened to me twice > > previously I wouldn't be taking the time to report this in detail today. > > > > I'm currently running v5.3. I downloaded 5.4 but haven't upgraded yet bc > > I > > didn't want to compound the problem. If this is a known issue and 5.4 > > fixes it, then great, I'll just upgrade. > > > > I hope this scenario seems familiar to one of the users out there. > > > > __________________________________________________ > > > > *Mark Truelove*true9...@gmail.com > > _______________________________________________ > > gnucash-user mailing list > > gnucash-user@gnucash.org > > To update your subscription preferences or to unsubscribe: > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > > ----- > > Please remember to CC this list on all your replies. > > You can do this by using Reply-To-List or Reply-All. > > > > > -- > Derek Atkins 617-623-3745 > de...@ihtfp.com www.ihtfp.com > Computer and Internet Security Consultant > > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
