Hi all, I just joined the list. I thought I'd give this a try before moving to a bug report, because I can't believe this happens to me and no one else has experienced it. I did try searching list history as suggested with google, but didn't find anything referring to this specifically.
Also, this is not the first time experiencing this phenomenon, probably the third. I use gnucash for personal finances, so I have a checking or cash account and a number of credit card accounts. All of these are reconciled several times a year as I receive statements, although not always on time every month. However I don't go three months without catching up on all my accounts in any case. Today (and on previous occasions), I started my periodic reconciliations because I had statement notifications in email. I opened my credit card to reconcile and had the month's statement in a browser window. At first I was unable to match the "beginning of month" figures to fill out the small prompt window when reconciling. After a few glances I realized that it was trying to match the beginning balance to September of LAST YEAR instead of last month. I have reconciled this account to its statements 9 or10 times in the last year, including last month. In previous months, I reconciled this account and saved it normally, and that information was retained for the following months' reconciliations. Now when it forgets, it is losing/ignoring several months of previous reconciliations, but not all of them (since this account is at least 20 years old). When I checked them all, it has forgotten reconciliation data for three other accounts as well (while another six accounts in the same file are fully up-to date). I have backups of my files, both through GC's own backup system and my own rotating backups. Loss of data files is not an issue here. This got me thinking, and I went back and reloaded some of these backup files directly. When loaded, they are all missing the same information as my current file. So, one could say, user error - he actually didn't reconcile for months, and the files show that. Unfortunately, I DID reconcile all of these accounts, and the program is treating some aspect of the data as if it doesn't exist beyond that point, regardless of the source file. I'm a retired IT pro, an IT Manager and other roles over 40 years. I know how this looks at first glance. If this hadn't happened to me twice previously I wouldn't be taking the time to report this in detail today. I'm currently running v5.3. I downloaded 5.4 but haven't upgraded yet bc I didn't want to compound the problem. If this is a known issue and 5.4 fixes it, then great, I'll just upgrade. I hope this scenario seems familiar to one of the users out there. __________________________________________________ *Mark Truelove*true9...@gmail.com _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
