Thank you both for your advice.

I don’t have a backup of the 2.3.4 database. Is there a way to recover data
from the current 4.12 database?

Also why does Gnucash work fine after the database upgrade but then develop
a fault afterwards?

Thank you

On Thu, 20 Oct 2022 at 2:28 am, Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> Indeed, if you were truly running 2.3.4, you'll need to step to a 2.4.x
> version, then a 2.6.x version, then 3.x, then 4.12, running Actions >
> Check & Repair > Check & Repair All when first opening the file after
> each upgrade, and of course ideally, keeping backup versions each step
> along the way in case something goes wrong and you have to take a step
> back rather than starting over from the original file.
>
> Regards,
> Adrien
>
> On 10/19/22 7:55 AM, David Carlson wrote:
> > First, you need to locate your last backup before your upgrade.  As has
> > been described here before, you need to start in the FAQ at 3.5 (
> >
> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade
> )
> > and read the precautions.  Depending on your specific data it is usually
> a
> > good idea to go through the intermediate major versions and run check and
> > repair at each step, keeping backups at each step.  In some cases that
> can
> > take a very long time (hours) and GnuCash may appear to be frozen when it
> > is still cranking, so it behooves you to use a task manager to verify
> that
> > it is still working before concluding that it is stuck.  There is more
> > specific information somewhere else but I don't recall where it is.
> > Perhaps another user remembers where the more detailed instructions
> reside.
>
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