First, you need to locate your last backup before your upgrade. As has been described here before, you need to start in the FAQ at 3.5 ( https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade) and read the precautions. Depending on your specific data it is usually a good idea to go through the intermediate major versions and run check and repair at each step, keeping backups at each step. In some cases that can take a very long time (hours) and GnuCash may appear to be frozen when it is still cranking, so it behooves you to use a task manager to verify that it is still working before concluding that it is stuck. There is more specific information somewhere else but I don't recall where it is. Perhaps another user remembers where the more detailed instructions reside.
Good luck! On Wed, Oct 19, 2022 at 7:12 AM Rosepetals <pogichi...@gmail.com> wrote: > Hi all, > > I’m running Windows 11. > > I was running Gnucash 2.3.4 for years and finally decided to upgrade to the > latest stable release of 4.12 so I can export to a spreadsheet. > > The setup needed to uninstall 2.3.4 which went fine and then 4.12 finished > installing. > > I opened Gnucash 4.12 and opened my Gnucash database. It notified me I > needed to upgrade the database to the new version which worked fine and I > was able to access all my data. I made a few entries and closed Gnucash > without any issues. > > Later I opened Gnucash again but this time it didn’t auto open the database > and I'm left with a blank screen. I proceed to locate and open the database > but after waiting for it to load, nothing appears. I try to load it > manually in other ways but eventually Gnucash crashes. > > If it helps, the database is 30MB in size. > > Please help. I have 13 years of data here. > > Thanks for looking! > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > -- David Carlson _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
