Roger, FYI over the last 11 years or so I've updated to every Windows version of Gnucash released on my Win7 pc - currently running version 4.5 on it. It's running Win 7 Ultimate which is a 64 bit OS but I've never had any problems, I've never ever run or had any reason to run check and repair on it. So you might want to try just doing the upgrade on the Win7 pc and then copy the 4.5 version of the datafile across to the Win10 box after upgrading on Win7 if that works for you?
If you want to do the upgrade on Win10 I think I'd be installing the exact same version (2.6.21) on the Windows 10 machine, copying the gnucash data file over AFTER doing a check and repair in Win7 and then opening in 2.6.21 on Win10 first to make sure that it all looks good. Then I would start trying to follow the upgrade process on Win10. My feeling is that you should run 2.6.21 at least once on Win10 BEFORE trying to upgrade. Whatever you do make sure you keep backups of your files. Cheers David H. On Wed, 19 May 2021 at 06:04, <rmom...@gmail.com> wrote: > I am going to try again by starting a new thread to get past where I'm > stuck > updating version 2.6.21 on a Windows 7 computer to version 3.11 on a > Windows > 10 computer. > > > > I moved the 2.6.21 database to the Windows 10 computer along with the > .gnucash file with the saved reports. Saved reports is not as important as > getting access to the data completely. I installed version 3.11 on the new > computer, opened the program and from there opened the 2.6.21 data file. > Then I ran Action>Check & Repair>Check & Repair All. > > > > The problem I'm having is that the sub-accounts under Assets appear but not > under liabilities, equity, income and expenses. Running Action>Check & > Repair>Check & Repair sub-accounts one at a time for liabilities, equity, > income and expenses seems to work so some extent but not completely. There > are three levels of sub-accounts in some cases. The totals under the major > account headings, assets, liabilities, etc. appear to be correct and the > information is in the database, just having trouble opening the arrow to > access the sub-accounts. > > > > We couldn't stop work so have continued to use the Windows 7 computer to > keep up with the account while we figure this out. When we do, we will have > to start again and move the latest version of the database to the new > computer, replacing the file we are working with and go through the check > and repair process again. > > > > What step am I missing to correct this problem? > > > > Thanks, > > Roger > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
